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Crown Regency Suites And Residences - Mactan

Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island

Recent customer reviews

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Good

7.2

based on
547 reviews

Value for Money
7.3
Location
7.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (547)
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Werner T. Families with young children Switzerland, April 1, 2015
near airport

airport shuttle, swimmingpool, friendly staff
7.7
had a two bedroom Suite, all fine with children, also swimmingpool and Airport shuttle
Salah K. Families with young children United Kingdom, March 28, 2015
Good service ... Excellent customer care

Stuff ... Location... Service
8.7
Very good
Barry T. Couples Australia, March 25, 2015
Lovely friendly Hotel

rooms, staff & Hotel cleanliness
9.3
Stayed on 2 occasions (4 nights) and extremely impressed with the lovely rooms, cleanliness of the Hotel and wonderful friendly and efficient staff. No complaints about anything. Excellent shuttle service to the Airport and free internet. Outside appearance does not indicate how good this Hotel is. Highly recommend to Mactan visitors.
Jenna M. Solo travelers Canada, March 25, 2015
A nice hotel

Cozy clean rooms!!!!
7.3
The stay was a nice relief from the backpacking hostels we were staying at! The rooms were so clean with white linen sheets, nice bathroom. Restaurant food was not to our liking! The area was close to Cebu airport, but not a safe neighbourhood to go out and walk about in. Also our window faced someone's farm land that was scattered with garbage and farm yard animals. We attended the gym which had no airconditioning and equipment was scattered throughout the room and broken! Overall we LOVED the rooms which made our experience so much better.
Rob M. Couples New Zealand, March 23, 2015
Can not really complain

Size of room, Beds, Front Office staff
7
Its ok however needs a little upkeep in places. Plates in cafe were all marked and the food was very average.
Nidhal S. Couples United States of America, March 22, 2015
don't expect a 3 1/2! 2 star! at best
4
I will never stay there again! and when I complained to the lady that said she was the manager...I said it is a 3 1/2 or 4 star...she laughed in my face and said no! we are a standard hotel, a 1 star? I agree it is a 2 star. But not a 1 star? If I owned that place, I would fire her or send her back to hotel management 101 again!
Joseph P. Couples United States of America, March 17, 2015
Sad

Beds,
5.7
Great bed, lousy service, terrible food, broken phone which no one replaced, but a great Italian restaurant next door call Ale Pasta Basta. Outstanding food at much better prices.
Earl L. Groups Taiwan, March 9, 2015
One of the best hotel in cebu

Place and Staff
7
Very nice place. Staff are very accommodating. Very recommended.
Mark W. Couples Australia, March 6, 2015
good value for money

clean, close to the airport, free drinks on arrival
8
Friendly staff, rooms are a decent size and a large size clean bathroom..
Ricardo N. Business travelers Philippines, February 27, 2015
Quiet Nights

Location, cleanliness, comfort
7

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Customer Reviews - Crown Regency Suites And Residences - Mactan, Cebu

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