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Crown Regency Suites And Residences - Mactan

Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Mactan Island, Mactan Island, Philippines 6015 (Show on map)

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Area: Mactan Island

Recent customer reviews

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Good

7.2

from 576 reviews

Value for Money
7.3
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.4
All reviews (576)
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Lian O. Couples Philippines, July 15, 2015
So so so

Close proximity to airport. Got shuttle. Nice.staff.
3.7
It was so so. The lift was quite small, does not smell good. Hallway was too dark. Kinda scary if ur alone. The hotel is old, havent been renovated for a long time. Room was spacious i just dont understand why the beds are too high u literally have to climb ur way up. AC not to good. Got a small kitchen inside with fridge, oven toaster, microwave oven and a rice cooker! No in room safe. Toilet lighting good. Black out curtains must be replaced. The cable TV reception was ok. Room service food, hhmmm not that good. We didnt bothered to go down for breakfast the next day. Stayed there overnight. The next day i called reception to inform them i will check out at a later time bec my flight was at 5pm. They didnt charge me with anything. They even provided me a shuttle service to the airport which was great.
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Michael R. Business travelers United States of America, July 8, 2015
Convenient

Food, location,staff
6.7
It went well, they need to better inform guests on how to use Wifi
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Catherine M. Solo travelers United Kingdom, July 5, 2015
Comfortable and convenient

Comfortable room. Reliable airport pick up. Courteous staff.
7.3
Good hotel for travellers in transit. Rooms well equipped. Reasonable WiFi and phone signals. Clean and comfortable.
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Love T. Families with young children Philippines, June 28, 2015
okay

near loaction to the airport, courteous staff big rooms
8.7
quite good... in transit guests will appreciate its location.
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Rhoel O. Business travelers Philippines, June 24, 2015
3W's.Worst Connectivity. Worst Food. Worst CustSvc
3.7
I was there for a business trip and ended up using my phone's data svc to tether to my Macbook and other work gadgets. Each day I stayed there, housekeeping would have to come in to my room at least 4-5x just to check the WIFI. I say check bec they didnt really do anything to fix it. And even with my expressed inconvenience, they never offered any token or upgrade for the inconvenience.
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Jennylyn M. Groups Philippines, June 20, 2015
okay

nice place, peaceful, near to the airport
6.7
okay.
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Jeongmin L. Solo travelers South Korea, June 20, 2015
good hotel

staff is kind, helpful, rooms are clean
7.7
good location
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Guadalupe R. Families with young children Philippines, May 18, 2015
elevator failure

1. Good location 2. very spacious 3 good rates
7.3
Comfortable except for the elevator that did work at the 8th floor
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Dafrose N. Families with older children Philippines, May 18, 2015
Unhappy guests

Location, big beds and big room
5
The room was warm, called the reception more than 5 times to have someone check the aircon units, room was not cleaned on the second day even after constant follow-up. Toiletries were just left in the room , told us they will come back but never did.
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James L. Couples Australia, May 11, 2015
Stayed here many times over last 4 years

Big rooms and nice beds
8
Always good to stay here, stayed many times over last 4 years. Easy trips into Cebu for malls and other tourist things. Rooms are very big, good kitchen and amenitites. shower is nice. Beds are lovely and soft and big. Aircon is good, has nice pool and the bar/resturant at night times is nice.Breakfast choice didn't look that inviting for a foreigner so gave it a miss this time.
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Customer Reviews - Crown Regency Suites And Residences - Mactan, Mactan Island

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