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Crown Regency Suites And Residences - Mactan

Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island

Recent customer reviews

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Good

7.5

based on
206 reviews

Value for Money
7.6
Location
7.1
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.8
Food/Dining
6.8
Couples (206)
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Lam S. Couples Hong Kong, April 28, 2015
close to airport

close to airport, hv shutter bus, nice reception
5
reasonable, the bed can be bigger, air con not cold enough
Elias G. Couples United States of America, April 5, 2015
awesome stay

the best three things was there was always a greeting its good to know you are acknowledged, second porters are ready to assess you, 3rd location is good.
9
My stay was good i enjoyed it very much.
Barry T. Couples Australia, March 25, 2015
Lovely friendly Hotel

rooms, staff & Hotel cleanliness
9.3
Stayed on 2 occasions (4 nights) and extremely impressed with the lovely rooms, cleanliness of the Hotel and wonderful friendly and efficient staff. No complaints about anything. Excellent shuttle service to the Airport and free internet. Outside appearance does not indicate how good this Hotel is. Highly recommend to Mactan visitors.
Rob M. Couples New Zealand, March 23, 2015
Can not really complain

Size of room, Beds, Front Office staff
7
Its ok however needs a little upkeep in places. Plates in cafe were all marked and the food was very average.
Nidhal S. Couples United States of America, March 22, 2015
don't expect a 3 1/2! 2 star! at best
4
I will never stay there again! and when I complained to the lady that said she was the manager...I said it is a 3 1/2 or 4 star...she laughed in my face and said no! we are a standard hotel, a 1 star? I agree it is a 2 star. But not a 1 star? If I owned that place, I would fire her or send her back to hotel management 101 again!
Joseph P. Couples United States of America, March 17, 2015
Sad

Beds,
5.7
Great bed, lousy service, terrible food, broken phone which no one replaced, but a great Italian restaurant next door call Ale Pasta Basta. Outstanding food at much better prices.
Mark W. Couples Australia, March 6, 2015
good value for money

clean, close to the airport, free drinks on arrival
8
Friendly staff, rooms are a decent size and a large size clean bathroom..
Derek W. Couples Canada, February 21, 2015
Very good all around

Staff,bed,food
8.7
Excellent
Robert E. Couples United States of America, February 15, 2015
Nice hotel, very clean, great staff but noisy

location, value for money and great staff
8.3
The hotel is very nice. They try to be a very high quality hotel and could be with their overall room quality and great staff but the only thing holding them back is the old and outdated bathrooms and the low quality windows that lets all the noise from the street below in your room. The bathroom is nice but old and could be overlooked but the noise needs fixing. We stayed on the 8th floor and could hear all the traffic below, all night long. The staff is great. We did try a different room on a different floor, facing a different direction but you could still hear the street noise.
Derwin D. Couples Philippines, February 15, 2015
Not a bad stay

Suite was nice, it's not too far from the city, and they have smoking rooms
7
Very nice stay overall, but the hotel itself isn't very well-maintained. The rooms were clean but many of the common areas were not. Parking was not so bad, but we could have used a covered parking area in the sunny weather.

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