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Recent customer comments

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based on 554 reviews
  • Cleanliness 9.5
  • Facilities 9.3
  • Location 9.5
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for money 8.4
  • Food/Dining 8.7
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pusit J.
June 05, 2016
Good Hotel

Lau B.
May 27, 2016
Luxury hotel close to CBD
Walking distance to Crown Casino

Jodie G.
May 25, 2016
Special as always!
This is our 4th stay at Crown Towers & as it was an extra special occasion for my hubby, I had called ahead & requested a little extra something be available in our room when we arrived. Not only was it there, but we'd been upgraded for free & also received even more complimentary gifts to help us celebrate!! Thank You to the wonderful staff at Crown Towers, especially Candace at check-in, for going the extra mile in making our stay super-enjoyable. Our suite was amazing as always, our view over the river & city skyline spectacular & we will definitely be returning.

Yen S.
May 15, 2016
Reminisce Melbourne after 10 years
No complimentary parking for hotel guests. More flexibility in terms of guest relations should be in place.

Shujun H.
April 13, 2016
excellent hotel
we r enjoy to Saturday here for holiday

Catherine L.
April 10, 2016
love it love it
enjoyed our stay

Qingying Q.
April 01, 2016

Caroline S.
March 14, 2016
Good Hotel, Great Location
The hotel is in a great Location in the heart of Melbourne, and is what you expect from a 5* Hotel - would stay there again.

kathia I.
March 07, 2016
Location, High standing, staff
Best hotel ever been. Super

Peter M.
United Kingdom
February 28, 2016
Well pleased
Great room, bathroom and walk in robe. However housekeeping need to dust and move furniture more. When we arrived there was food crumbs under the couch and they were there when we left 3 days later. The huge pool is great, but the men's changing room has little space and only 22 lockers, they were all in use when we needed one. The ground floor food court is very poor and serves no liquor.