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Crowne Plaza Chicago Metro Downtown

733 West Madison, West Side, Chicago (IL), United States 60661

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Features of Crowne Plaza Chicago Metro Downtown

Hotel Facilities

  • 24-hour room service
  • bar
  • business center
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • fitness center


  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel description
The closest hotel to the United Center, home of the Chicago Bulls, this sleek and modern hotel...see more The closest hotel to the United Center, home of the Chicago Bulls, this sleek and modern hotel combines world-class service with numerous amenities. Crowne Plaza Chicago Metro Downtown is 17 miles from O'Hare International Airport, easily accessed by shuttle, taxi, or train. Union Station and UIC-Halsted Blue Line Station are just half a mile from the hotel. United Center, Harpo Studios, and Sears Tower are all within walking distance. Shopping on Michigan Avenue and family favorite Navy Pier are less than two miles away. In-house dining is available at Dine Restaurant, serving American classics with a modern twist. An array of international restaurants is a short stroll away. Crowne Plaza Chicago Metro Downtown far exceeds the expectations of visitors to Chicago.
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Recent customer comments

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All reviews (21)

Business travelers (9)

Couples (5)

Solo travelers (1)

Families with young children (1)

Families with older children (2)

Groups (3)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (21)
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Sheron F. Business travelers
Sri Lanka, August 20, 2014
Comfortable stay

Value for money attentive staff fast service
Ralf H. Couples
Germany, December 14, 2013
Very noisy place to stay - but location is okay.

To check out!!
I've stayed in many other Crowne Plaza Hotels, but this one is definately the worst!! 1. The hotels noise proctetion to the outside as well as to the floor or other rooms is really bad. It's located at the side of the high way so we didn't sleep well all the time. One night there's been a kind of a fight in the room at the opposite side... was near to ring the reception, when we heart the security nocking at the other ones door already. 2. We book with breakfast buffet included. Horrible... for 9 days just American breakfast in which the scrambled egg was very fluid and the ham must have been cooked ours before serving. 3. The room facilities are not Crown Plaza standard at all. No bathrobe, no slippers, no comb and no nailfile. And that should be a 4 star hotel? --- NEVER.
Sheron F. Business travelers
Sri Lanka, April 24, 2013
Comfortable stay

Excellet facilities, quality service, good food
Excellent stay. Recomending for other travellers.
Sheron F. Business travelers
Sri Lanka, May 08, 2013
Comfortable stay

friendly staff, quick service, fast service
Comforable stay. Worth for the cost. Recomending for others
Jiang S. Business travelers
China, February 27, 2013
it is nice hotel with good price
it is nice hotel with good price. We went to Chicago for the show, it is a bout tax fee can arrive the exhibition center, so it is not bad. The hotel is nice, just a little simple.
Gillian W. Business travelers
Australia, January 28, 2013
Great location and facilities

In a good, safe area and close to the city.
There are plenty of eating places near by. We spent a lot of time at Marianos - a great eating place/supermarket on the opposite corner. Staff at hotel very helpful and great facilities.
Alfonso C. Groups
Mexico, October 18, 2012
Great service but small rooms

Service, clean rooms
The location could be better but price/location was ok. Service and personel were amazing Very clean rooms, beds could be more confortable Could hear noise from the freeway Very small rooms for a Crowne Plaza
Anne W. Families with older children
Australia, October 22, 2012
Great location & reasonably priced

Great service
Rooms comfortable, service good, easy access to downtown Chicago.
Kam S. Business travelers
Malaysia, June 21, 2012
Good hotel but horrible parking

good location
located just across the kennedy expressway, it is quite close to the downtown area and for that this hotel is bargain in their room rates. room size is decent and nearby has 2 supermarkets for groceries. near the greek town so good if you like greek food. however, deceiving in their parking policy. very expensive parking so would suggest that one just check out 1 or 2 blocks away for overnight parking. poor sound insulation in the rooms so not much privacy. but contemporary designed and great shower.
Paul C. Couples
Philippines, July 02, 2012
Great location and adequately sized rooms

Good value for money, complimentary breakfast buffet
The rooms were ready on time and we had easy check in.. Generally we had a pleasant stay as the area was close to downtown. There are available taxis usually on standby, but transportation in chicago has never really been a problem... The rooms were clean and the breakfast was good... Too bad they had the same menu the following day.. Was a little bit of a disappointment then... But overall the stay was pleasant

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