Very good 8.0
Based on 21 reviews

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About Crowne Plaza Hotel - Chicago Metro Downtown


Moments from the United Center, home to the Chicago Bulls, this hotel offers easy access to city centre attractions along with on-site dining, comfortable guestrooms and a 24-hour fitness centre. Accommodations at the Crowne Plaza Hotel Chicago are furnished with large work desks and tea and coffee-making facilities. Guests can also enjoy on-site dining at Dine restaurant, serving unique American cuisine for breakfast, lunch and dinner. The Chicago Crowne Plaza Hotel is situated a short L train (public transport system) journey from the Magnificent Mile shopping area and Navy Pier. A number of charming shops, famed restaurants and an exciting nightlife are also nearby. Union Station, with Metra and Amtrak rail lines, is 12 minutes' walk away from this property.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Valet parking

Things to do, ways to relax

  • Fitness center

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Dry cleaning
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Smoking area

For the kids

  • Family room
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  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.5
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 6.8
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Sheron F.
Sri Lanka
August 20, 2014
Comfortable stay
Value for money attentive staff fast service

Ralf H.
December 14, 2013
Very noisy place to stay - but location is okay.
To check out!!
I've stayed in many other Crowne Plaza Hotels, but this one is definately the worst!! 1. The hotels noise proctetion to the outside as well as to the floor or other rooms is really bad. It's located at the side of the high way so we didn't sleep well all the time. One night there's been a kind of a fight in the room at the opposite side... was near to ring the reception, when we heart the security nocking at the other ones door already. 2. We book with breakfast buffet included. Horrible... for 9 days just American breakfast in which the scrambled egg was very fluid and the ham must have been cooked ours before serving. 3. The room facilities are not Crown Plaza standard at all. No bathrobe, no slippers, no comb and no nailfile. And that should be a 4 star hotel? --- NEVER.

Sheron F.
Sri Lanka
May 08, 2013
Comfortable stay
friendly staff, quick service, fast service
Comforable stay. Worth for the cost. Recomending for others

Sheron F.
Sri Lanka
April 24, 2013
Comfortable stay
Excellet facilities, quality service, good food
Excellent stay. Recomending for other travellers.

Jiang S.
February 27, 2013
it is nice hotel with good price
it is nice hotel with good price. We went to Chicago for the show, it is a bout tax fee can arrive the exhibition center, so it is not bad. The hotel is nice, just a little simple.

Gillian W.
January 28, 2013
Great location and facilities
In a good, safe area and close to the city.
There are plenty of eating places near by. We spent a lot of time at Marianos - a great eating place/supermarket on the opposite corner. Staff at hotel very helpful and great facilities.

Anne W.
October 22, 2012
Great location & reasonably priced
Great service
Rooms comfortable, service good, easy access to downtown Chicago.

Alfonso C.
October 18, 2012
Great service but small rooms
Service, clean rooms
The location could be better but price/location was ok. Service and personel were amazing Very clean rooms, beds could be more confortable Could hear noise from the freeway Very small rooms for a Crowne Plaza

Paul C.
July 02, 2012
Great location and adequately sized rooms
Good value for money, complimentary breakfast buffet
The rooms were ready on time and we had easy check in.. Generally we had a pleasant stay as the area was close to downtown. There are available taxis usually on standby, but transportation in chicago has never really been a problem... The rooms were clean and the breakfast was good... Too bad they had the same menu the following day.. Was a little bit of a disappointment then... But overall the stay was pleasant

Kam S.
June 21, 2012
Good hotel but horrible parking
good location
located just across the kennedy expressway, it is quite close to the downtown area and for that this hotel is bargain in their room rates. room size is decent and nearby has 2 supermarkets for groceries. near the greek town so good if you like greek food. however, deceiving in their parking policy. very expensive parking so would suggest that one just check out 1 or 2 blocks away for overnight parking. poor sound insulation in the rooms so not much privacy. but contemporary designed and great shower.


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