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Very good 7.7
Based on 46 reviews

Recent customer comments

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Very good

based on 46 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 10.0
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.9
  • Value for Money 7.1
  • Food/Dining 7.3

November 26, 2014
Value for Money
Accessible to airport, shuttle are provided, nice and accommodating staffs
My whole day stay was just fine, nothing wrong or issues arised

November 26, 2014
Value for Money
Very Accessible to airport, shuttle are provided, value for money
My stay was fun, one thing i likedwas their bar, the foods are just good, very accommodating staffs

rujinop T.
October 20, 2014
Good location and comfortable
location, convenient, good staff

Gerard M.
United States
August 22, 2014
the elevator doesn't go the last floor we had to take the stairs. besides that everthing good

Howard P.
August 14, 2014
Noisy, dated hotel
location, location, shuttle service,
This was possibly the nosiest hotel I have ever stayed at. The sound of closing room doors was continuous and annoying. The rooms were dated - you know, that black dirt stand at the bottom of the tub, beds uncomfortable. While close to the airport and offering a shuttle service there was nothing close by except restaurants. No convenience stores, shops, etc. This hotel is not even close to the other Crown Plaza's I have stayed at. If you can book it at a discount and don't mind the noise it's a good choice.

Frances H.
Hong Kong
July 08, 2014
convenience, nice room, staff is good
convenience, nice room, staff is good
convenience, nice room, staff is good

Robert R.
United States
April 10, 2014
Good airport hotel
Location and quality and staff
Probably the best airport hotel at YYZ (Toronto) good beds, ok breakfast, hard to go wrong

Jim M.
February 14, 2014
Great location, good shuttle service
Good bar, good food, prompt front desk
Our stay was good. Clean, good food, prompt service

Ian A.
January 17, 2014
poor service from staff
clean, internet, bathroom
It started off badly because I waited for almost an hour in the freezing cold airport waiting for their bus to come. It never came. Fed up, I got an overpriced cab ($23) to the airport. When I said that their shuttle never came, the front desk guy scolded me and said that I was supposed to call them. Every other hotel has shuttles coming every 10-15 minutes. The front desk staff at check in and check out the next morning were unfriendly and disrespectful. The janitor and maid were also out of order. Not a good stay.

Carol W.
Hong Kong
January 07, 2014
Easy access
Free shuttle from airport