Excellent 8.4
Based on 50 reviews

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About Crowne Plaza Manchester City Centre


Located in the lovely area of Manchester City Center, Crowne Plaza Manchester City Centre Hotel enjoys a commanding position in the nightlife, shopping, restaurants hub of Manchester. Situated only from the city center, guests are well located to enjoy the town's attractions and activities. Visitors to the hotel can take pleasure in touring the city's top attractions: Odeon Cinema, Urbis, Arc Gallery Store.

Crowne Plaza Manchester City Centre Hotel offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Guests can choose from 228 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers fantastic facilities, including fitness center, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Crowne Plaza Manchester City Centre Hotel.
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  • free Wi-Fi in all rooms


  • valet parking

Fitness & recreation

  • fitness center

Food & beverage

  • room service
  • restaurant(s)
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Spanish
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note that pre-booked breakfasts are cheaper. You can book via the Special Requests box or at the hotel's reception. Standard Wi-Fi is available throughout the hotel in all public areas and bedrooms. Alternatively, upgrade to Premium Wi-Fi for GBP 10 per 24 hours. Public parking is available at on Shudehill's NCP Printworks multi-storey car park, which is opposite the hotel. An exclusive discount is available to guests once tickets have been validated at reception. Valet parking is available 24-hours a day. Guests must park in the lay-by in front of the hotel and provide their car keys to concierge staff. Please note the hotel does not accept payment via cash. All major cards are accepted. Requests are subject to availability and cannot always be guaranteed. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. Please note, when booking 10 or more rooms, different supplements and polices may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.8
  • Facilities 10.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.1

Kwong T.
Hong Kong
June 17, 2016
Good service

Sigrid H.
Hong Kong
March 23, 2016
good stay
big room, clean, good breakfast

United Kingdom
March 14, 2016
Good location but poor customer service
Great Location, reasonable prices
Everything is fine, except the customer service & room cleanliness. No smile on most of the staffs. They don't greet on every customer. No even saying "Morning, afternoon, or good evening!" We found some hairs on 2 clean towels. Some dirts around the sink. There's lots of hairs on the pillow. I don't think they cleaned it out.

January 02, 2016
Poor breakfast quality
The comfort of the room, the location and the friendly staff
Disappointed with the breakfast - the pastries were stale, the orange juice was concentrated, the cereal choice were all high sugary ones, the English breakfast didn't look apertising. This could've much improved.

Ho F.
July 28, 2015
Great Stay!
Hotel is about 15 minutes walk from Piccadilly station. Staffs are very attentive and helpful. Rooms are clean.

Simon W.
March 04, 2015
Good located business hotel
The hotels location is perfect, walking distance to the city centre and for my business needs excellent location, a great Indian reastaurent 50 meters down the road!
Had an excellent stay, nothing special for the Crowne plaza, as this I would expect from the brand. Friendly staff helpful at all times, and have attention for details! A great breakfast buffet to start the day and the Starbucks coffee they serve the perfect match! Will comeback on my next travel.

Franky T.
December 07, 2014
Clean and cozy
Very clean

Hong Kong
October 29, 2014
Great Location, Very Very close to City Center !
Great Location, Very Very close to City Center ! Value for Money ! Not surprise room condition
Great Location, Very Very close to City Center ! Value for Money ! Not surprise room condition

Ian M.
United Kingdom
September 30, 2014
The restraunt
The staff
We went for a meal our order was taken ,then we waited 45 minutes for a starter that was cold and had to be send back , other dinners came in and had ordered there meal and were served before we were , the main course came 30 minutes later after I had to aske a member of staff to find out ware it was . The service was bad the worse I have ever had in a hotel of this standered . The breakfast was just as bad what was on the menus was not available not good .

Mohd S.
September 16, 2014
Fantastic room


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