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Customers like this hotel for:
    Nearest transport:
  • Southern Cross Railway Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • business
  • sightseeing
    Distance to airport:
  • Essendon Airport (12.3 Km)
  • Melbourne Airport (19.4 Km)
    Customer comments:
  • "Good location", "Great view", "Nice hotel"
    Top nearby attractions:
  • Crown Casino (0.3 Km / 4 min walk)
  • Crown Casino & Entertainment Complex (0.4 Km / 5 min walk)
  • Eureka Tower (0.8 Km / 10 min walk)
  • Eureka Tower & Skydeck 88 (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Crowne Plaza Melbourne Hotel

1-5 Spencer Street, Docklands, Melbourne, Australia (Show on map)

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Features of Crowne Plaza Melbourne Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • outdoor pool


  • Wi-Fi in public areas


  • car park

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Hotel Description
This well placed hotel, located on the banks of the Yarra River, is just a short walk from the city...see more This well placed hotel, located on the banks of the Yarra River, is just a short walk from the city center of Melbourne. Enjoy easy access to the Southbank Entertainment Complex, the Melbourne Aquarium, and the intriguing Telstra Dome. Situated just across from the Melbourne Convention and Exhibition Centre, this hotel is perfect for business travelers who want convenient access to conferences and other events. The complimentary business center is open 24 hours a day, ideal for an office away from home. The refurbished guestrooms are modern and feature an up-to-date design theme. The Clarendon St. Grill offers fire grilled steaks in a scenic atmosphere that overlooks the Yarra River. A convenient location and modern amenities make the Crowne Plaza Melbourne Hotel the perfect destination for business and leisure travelers to the city.
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Recent customer comments

Filter by Traveler Type
All reviews (81)

Business travelers (28)

Couples (28)

Solo travelers (11)

Families with young children (3)

Families with older children (6)

Groups (5)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (81)
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Fennis A. Solo travelers
Australia, November 09, 2015
Great location

Great Location, Large rooms, Great Service
Though a little expensive, this is a great hotel for a weekend stay, as close to Casino, South Bank & South Wharf. Lovely, large rooms with excellent facilities. And very efficient reception, especially as the hotel was booked out and they were very busy.
Alisa C. Business travelers
Malaysia, August 31, 2015
Average stay

location to conference centre
Bed was comfortable. Bathroom was clean but the shower curtain smells bad. We had asked for housekeeping to change it, not sure if they did, but it still did not smell OK. Location was excellent for me as i was attending a conference in at the Exhibition Centre. The hotel is also close to the South Wharf DFO which was really good for shopping. Service was average. Asked for 2 hour extension until 4pm and i was told it is chargeable by a gentlement at the reception. That is fine and i said i will confirm later. I called back later, another lady picked up the phone and said they can't extend because they are fully booked. i checked both Agoda and hotel website and they still had rooms. So i told her i called and was told i could extend by paying. she said NO, cant do. I hung up, called back in half hour for another request, another lady said SURE, we can do that. concierge service was very good though.
NG H. Couples
United Kingdom, August 21, 2015
Just a barely satisfactory stay

Location, Staff, Sleep
We stayed in the hotel 5 nights. The location is excellent and the atmosphere of the hotel and the staff are very good. However, the room offered has a poor view facing all the boring roofs. We are not sure if all the river view rooms are full but this arrangement gives us some disappointment. The room has a lot of strange small noises occassionally from the windows and the air conditioner. The wifi in the room is pretty slow. One more disappointment is that the carpet in the room near the TV cabinet is not very well cleaned.
Pakavadee S. Business travelers
Thailand, August 18, 2015
Good location

location , free wifi public area
shamus C. Couples
Australia, June 11, 2015
spend your money elsewhere

view, breakfast, leaving
When we got to the hotel we were put in a different room then what we ordered and when we asked were moved to another room which once again was not the room we paid for. After much discussion we were moved finally to the room which we had booked. Later on that night we received a phone call from reception at 10:30pm asking for our credit card details as the hotel had lost the details provided. The following morning at breakfast we were told that breakfast was not included when on the booking reservation it clearly stated that it was so after going back to the room for our booking details we were given the breakfast which we had paid for. After all this I would definitely not stay at this hotel again as it is certainly not worth the money.
Jennifer N. Couples
Australia, March 05, 2015
Where is the netry now?

location location location
Having stayed at this hotel on a regular basis we would have appreciated being notified of renovations. we were thoroughly confused as to where to enter for parking. Otherwise the standard was as high as ever.
adi J. Solo travelers
Australia, January 08, 2015
Decent 4 star hotel

The pool was great as was the little but functional gym as well as the central location
My stay was good, nothing over the top, but it is a decent 4star hotel
Stephan W. Couples
Australia, December 24, 2014
Great service

Valet parking service friendliness
Very pleasant and quiet
Chin S. Couples
Singapore, November 17, 2014
Casino hotel

Location, above average food
as expected from a well known hotel chain.. nothing much to complain about... similarly nothing much to be overtly surprised about.. tho the initial room with a handicapped toilet was a surprise. it was rectified pretty quickly
kiki Z. Business travelers
Indonesia, September 16, 2014

food, room, staff
Happy, and no complaining

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