Excellent 8.1
Based on 86 reviews

Up to 30% off with Agoda Insider Deals!

About Crowne Plaza Melbourne

Description

Crown Plaza Melbourne is located on the banks of the Yarra River opposite Melbourne Convention and Exhibition Centres, just 5 minutes' drive from the central business district. It features a heated outdoor pool, fitness centre, business lounge, a bar and a restaurant. This 4.5-star hotel offers a range of guest rooms and suites with modern amenities and luxuries including a pillow menu and a aromatherapy kit. Each room at Crowne Plaza Melbourne features large windows, a work desk with WiFi access, and a 32-inch LCD TV. The en suite bathroom is stocked with environmentally friendly bathroom amenities. Overlooking the Yarra River, Clarendon St. Grill offers modern Australian dishes in a stylish yet relaxed setting. The Lobby Bar serves a range of drinks and light snacks. Staff at the 24-hour reception desk can arrange dry cleaning services and city tours. The free City Circle Tram stops just 200 metres from the hotel. Southern Cross Station is just a 5-minute walk from the Crowne Plaza Melbourne. It is within walking distance of Southbank, Docklands and Yarra precincts.
Show more Show less

Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Valet parking
  • Car park
  • Rental car

Fitness & recreation

  • Fitness center

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
Show more Show less

Policies

  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Announcements

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests. Please note that a 1.5% surcharge applies for payments with credit card. Please note that valet parking is available for $47 a day. Self-parking is available at Care Park on Siddeley Street for $16 per day for hotel guests. Please inform reception at check in if you have a vehicle and require valet parking, or to collect your Care Park discount ticket. The fee is based on a continuous 24-hour period commencing from time of entry. Should you exit the carpark within this period you will incur a $16 fee for each departure. Loss of the carpark ticket will be subject to the conditions of Care Park.
Show more Show less

Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.1
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 7.5
  • Food/Dining 7.7
Sort by

Alexandra P.
Australia
August 11, 2016
Good for business trips
Excellent location and comfortable rooms

Nick B.
New Zealand
August 08, 2016
Just what I needed
Business traveller over for 2016 August Gift Fair at Melbourne Exhibition and Convention Centre. Very close proximity, comfortable bed and room, and tidy facilities. A little on the more expensive side with inclusions, however happy with room and service.

Andrew M.
Australia
June 05, 2016
a great stay- great everything. service. food. view. location.
i really enjoyed my stay. i will return. there was an issue - twice - with the prepaid breakfast. ( at check-in and at breakfast ) i also think $47 for valet is a little too high, considering i parked my car, the staff moved it. i was not aware of this procedure. bur location and facilities really suited me.

Kathryn S.
Australia
April 21, 2016
Above and beyond
After a very distressing week we arrived for our stay a day late. Totally our own fault but the manager ,Andrew, when above and beyond in sorting our confusion out and making sure our stay was as comfortable as possible. We would like to offer him much thanks for this.

Lindsay C.
New Zealand
February 15, 2016
Always high standard
Favourite Hotel for location, service and comfort.

Fennis A.
Australia
November 09, 2015
Great location
Great Location, Large rooms, Great Service
Though a little expensive, this is a great hotel for a weekend stay, as close to Casino, South Bank & South Wharf. Lovely, large rooms with excellent facilities. And very efficient reception, especially as the hotel was booked out and they were very busy.

Alisa C.
Malaysia
August 31, 2015
Average stay
location to conference centre
Bed was comfortable. Bathroom was clean but the shower curtain smells bad. We had asked for housekeeping to change it, not sure if they did, but it still did not smell OK. Location was excellent for me as i was attending a conference in at the Exhibition Centre. The hotel is also close to the South Wharf DFO which was really good for shopping. Service was average. Asked for 2 hour extension until 4pm and i was told it is chargeable by a gentlement at the reception. That is fine and i said i will confirm later. I called back later, another lady picked up the phone and said they can't extend because they are fully booked. i checked both Agoda and hotel website and they still had rooms. So i told her i called and was told i could extend by paying. she said NO, cant do. I hung up, called back in half hour for another request, another lady said SURE, we can do that. concierge service was very good though.

NG H.
United Kingdom
August 21, 2015
Just a barely satisfactory stay
Location, Staff, Sleep
We stayed in the hotel 5 nights. The location is excellent and the atmosphere of the hotel and the staff are very good. However, the room offered has a poor view facing all the boring roofs. We are not sure if all the river view rooms are full but this arrangement gives us some disappointment. The room has a lot of strange small noises occassionally from the windows and the air conditioner. The wifi in the room is pretty slow. One more disappointment is that the carpet in the room near the TV cabinet is not very well cleaned.

Pakavadee S.
Thailand
August 18, 2015
Good location
location , free wifi public area

shamus C.
Australia
June 11, 2015
spend your money elsewhere
view, breakfast, leaving
When we got to the hotel we were put in a different room then what we ordered and when we asked were moved to another room which once again was not the room we paid for. After much discussion we were moved finally to the room which we had booked. Later on that night we received a phone call from reception at 10:30pm asking for our credit card details as the hotel had lost the details provided. The following morning at breakfast we were told that breakfast was not included when on the booking reservation it clearly stated that it was so after going back to the room for our booking details we were given the breakfast which we had paid for. After all this I would definitely not stay at this hotel again as it is certainly not worth the money.



1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: