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Crowne Plaza Nairobi Kenya Hotel

Kenya Rd Upper Hill, Milimani, Nairobi, Kenya 25574 (Show on map)

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"friendly staff, nice and clean room, great service..."

  • Hao, China
  • February 1, 2015
  • Area: Milimani
  • Rooms : 162

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Room Types
2 Double Beds Standard Nonsmoking
Executive Suite Nonsmoking
King Superior Nonsmoking
Presidential Suite Nonsmoking
Standard Room
1 King Bed Club Room Nonsmoking
1 King Bed Wheelchair Access Nonsmoking
Superior Room


When would you like to stay at this hotel?

Features of Crowne Plaza Nairobi Kenya Hotel

24-hour room service



business center

car park


executive floor

facilities for disabled guests

laundry service

meeting facilities

pets allowed


room service

safety deposit boxes



shuttle service


Sports and Recreation

fitness center

outdoor pool





Wi-Fi in public areas


car park


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Situated in Milimani, Crowne Plaza Nairobi Kenya Hotel is the perfect place to experience Nairobi and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Ramoma Rahimtulla Museum of Modern Art, British Council, Nairobi Club.

Take advantage of a wealth of unrivaled services and amenities at this Nairobi hotel. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

162 rooms spread over 5 floors provide a warm and pleasant home away from home. Modern comforts such as non smoking rooms, air conditioning, desk, mini bar, executive lounge access can be found in selected rooms. The complete list of recreational facilities is available at the hotel, including fitness center, sauna, outdoor pool, spa, steamroom. When you are looking for comfortable and convenient accommodations in Nairobi, make Crowne Plaza Nairobi Kenya Hotel your home away from home.
Situated in Milimani, Crowne Plaza Nairobi Kenya Hotel is the perfect place to experience Nairobi an ... see more
Children and extra beds:

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
2:00 PM

Check-Out Until
11:00 AM

Number of Floors

Number of Restaurants

Number of Rooms

Recent customer comments

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Very Good


from 21 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (21)
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Hao L. Business travelers China, February 1, 2015
Good choice if you are an IHG member

friendly staff, nice and clean room, great service
great experience! It's pillow menu and small gift to help sleep are ideal for world travelers whose suffering from jet lag. Recommended if you are an IHG member or you are on your business trip in Nairobi city. For tourists, Windsor golf and resort is better.
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Shannon M. Solo travelers United States of America, June 23, 2013
This is a great hotel!

The hotel is new, the beds were comfortable, and the room was a good size.
This hotel was great for our overnight stay in Nairobi. I wanted a hotel that felt safe and was easy for us to get around the city. This was the perfect place. I would definitely stay here again.
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Farrukh H. Solo travelers United States of America, March 10, 2013
Crowne Plaza Nairobi Kenya Hotel

bad location, poor value
over priced by a lot
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Aruna W. Business travelers South Africa, February 22, 2013
Lovely hotel with great service

Well located with large comfortable rooms
Great hotel with nice friendly staff and free wifi. I have used this hotel before for a conference and found it to be well priced. The fine dining restaurant serves awesome food, however it does lean on the pricey side. Will definitely stay there again.
Travel tip: Return guests can negotiate for better rates on their next stay.
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Aruna W. Business travelers South Africa, February 22, 2013
Lovely hotel with great service

Free Wifi - Good food, nice ambience
The hotel is located nicely in the Upper Hill vicinity which is a short ride to the airport making it convenient for travel around the city. The rooms are spacious and comfortable with convenience of free WiFi. Food was great with a large spread of buffet breakfast and the fine dining restaurant although on the pricey side, caters for the most discerning diner.
Travel tip: Should you be a repeat guest, feel free to negotiate with the Front Desk Manager as they are most approachable and accommodating.
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Jeff T. Business travelers Malaysia, January 10, 2013
Nice hotel with decent room

close to cbd
i enjoyed my stay at crown plaza hotel. its location is not great however it is not too far from the cbd (centre business district). the room is clean and nice.
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Bryan L. Couples United Kingdom, January 10, 2013
Service not as expected

Concierge services
We stayed for three separate nights recently; none were entirely satisfactory. The female receptionists on two occasions were coldly impersonal and seemed unhappy that we were dressed for a safari and not for business (I wear a dark suit 250 days a year but not when returning from a safari, sorry). In contrast the concierge brought us hot towels and cold drinks, while she coldly processed us. We ate in the restaurant on two nights and had room service on the other. None of the meals were worthy of a 4 star hotel. On the first night the grilled fish was so overcooked it was almost impossible to tear from the bone let alone eat. On the second night the avocado in the salad was so black as to verge on rotten. Neither should have left a well supervised kitchen, Unbelievably the avocado was just as bad when ordered through room service on the third night. Breakfast was satisfactory on the three days but the choice was very limited; less than expected for the standard of the hotel.
Hotel Feature Tip: The area of Upper Hill is changing from ex colonial residential to business. the roads are being relaid , very slowly it seems, and at the moment are just rough dirt tracks, including the road to the hotel.
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Niyi A. Couples Australia, December 25, 2012
Great customer service

Sikia restaurant
The hotel is very well designed, but the access road is very bad. The staff were very professional, and the club floor apartment was very luxurious. There is limited access to shopping and sightseeing, but the interior of the hotel is comfortable enough for a short stay.
Sightseeing/Attractions Tip: Visit the Kenyan city gallery, and the city market.
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Paul F. Solo travelers United Kingdom, July 14, 2012
Good but pricey

Excellent service & food
A classy hotel, located in a quiet neighbourhood. The service was good, the food was very good and the Staff went out of their way to be friendly and helpful. As I only stayed for one night, I did not take full advantage of all of the amenities on offer.
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Jessica T. Solo travelers United States of America, April 13, 2012
Nice rooms and great service

comfortable beds, nice locations
i had a very nice stay. i was only there for one evening, but the service was great and the food was very good as well. i would stay there again.
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What's nearby? / Directions

What's nearby?
  • Strathmore University - 1 km / 0.6 mi
  • Nyayo National Stadium - 1 km / 0.6 mi
  • Nairobi Railway Museum - 1 km / 0.6 mi
  • Uhuru Park - 1.2 km / 0.8 mi
  • National Assembly Building - 1.3 km / 0.8 mi
  • Parliament Building - 1.3 km / 0.8 mi
  • Kenyatta Mausoleum - 1.4 km / 0.9 mi
  • Times Tower - 1.5 km / 0.9 mi
  • Kenyatta International Conference Centre - 1.6 km / 1 mi

Drive into Uhuru Highway, turn left into Bunyala Road, drive up and turn left on Upper Hill Road, proceed up and turn left into Mara Road, drive and turn left into Kilimanjaro Road, drive and turn right into Kenya Road and to the Hotel.

Customers like this hotel for:
Distance to airport:
  • Wilson Airport (2.3 Km)
  • Jomo Kenyatta International Airport (12.7 Km)
Customer comments:
  • "Comfortable beds" , "Good spa" , "Great service"
Top attractions in the area:
  • Nairobi National Park (5.7 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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