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Excellent 8.5
Based on 107 reviews

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About Crowne Plaza Queenstown Hotel


The Crowne Plaza Queenstown Hotel is ideally situated in close proximity to both the township and the Lake Wakatipu waterfront, making it ideal for both business and leisure travelers alike. Queenstown's central business district and the city's finest shopping, restaurants, cafes, and recreation activities are all within easy walking distance of the Crowne Plaza Queenstown Hotel. The location is unmatched with Queenstown at your feet and sun, sand, and shops at your disposal. Crowne Plaza Queenstown Hotel features innovative interior design and a level of comfort and style which is superbly complemented by the beauty of the landscape that fills every window. For your reservation at the Crowne Plaza Queenstown Hotel, please select the dates of your stay and complete our secure online booking form.
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  • Wi-Fi in public areas


  • valet parking
  • car park

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • executive floor
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance to Airport: 10.0 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 139
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1974
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

8.4 Lynda C.
New Zealand
June 09, 2016
Lots of good stuff but a not happy with the restaurant
The Crowne Plaza has loads going for it - location, comfy beds, nice rooms, little extras like bottled water and chocolates before bedtime, robes etc. I was really disappointed with the restaurant though. We went for breakfast and ordered off the a la carte menu. Soggy, uncooked toast not buttered under the poached eggs; porridge served in a tiny bowl so that there was no room for milk and toppings, no milk with the porridge. I'm sure this all sounds really petty but when you are in an international destination in a four star hotel, I would expect better from the restaurant.

8.8 Ankush S.
April 05, 2016
Great location & Comfortable accommodation
Great location as everything is a short walk, guess that's the case with most hotels in this area. Stayed in the courtyard facing not much of a view from them. Rooms were clean, comfortable and very spacious. Breakfast spread was good....worked out to around 22NZD/person (using the voucher they provide) - this seems ok especially when you realize the price for a single dish in any of the known cafes around is also around 15-20NZD. Concierge were very helpful - be it with booking tours or general information. Laundry facility was available and reasonable (6NZD for a wash and dry)

8 Jennifer F.
January 10, 2016
Great location
the location, the friendly staff, the comfort
My stay was excellent.

8.3 wendy K.
December 01, 2015
fantastic service and location
Location is excellent, close to wharf and nice bars and restaurants. comfy beds and pillows. really good service, pleasant and helpful.
Very enjoyable stay.

9.3 Laurenske L.
October 29, 2015
great start of the holiday
location, nice/clean rooms, valet parking
We stayed in Queenstown for the first night of our holiday before traveling around New Zealand. The staff of the hotel was very helpful and gave great tips for the start of our holiday. When walking out from the hotel you instantly have a beautiful view of the lake. It's an easy walk into town, with a variety of restaurants just across from the hotel. Definite recommendation

9.3 Hanna S.
August 21, 2015
Short Queenstown getaway
Convenient location, spacious room, friendly staff
Excellent. We enjoyed our short stay. Crowne Plaza is the perfect place to be if you want to be in the heart of Queenstown city. We also paid an extra $59 for overnight parking, unlimited wifi and brekkie for 2 pax, which we think is a good deal.

10 Murray B.
New Zealand
August 21, 2015
Location, Room quality, Great view.
A great stay.

8 Kar C.
August 16, 2015
good location
good location, friendly staff, very clean room
good location, very friendly helpful staff

9.3 Lokesh S.
July 22, 2015
Better Hotels in Queens Town
Location. Room Size. Breakfast .
We had a very comfortable stay at Crowne Plaza. Considering we had 3 kids ( 4, 9 and 13) and 5 adults. The room size were good comfortable. The Breakfast was super nice and loaded with health options. The location was a bonus...coz we could simply walk around to most of the places on foot. Polite staff and very accommodating. Hotel staff even booked all our attractions for us so our billing was consolidated as well :). Will highly recommend it to any one who is considering to visit Queens town.

8.7 Trithip C.
July 11, 2015
Location, food, staff friendly