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Customers like this hotel for:
    Nearest transport:
  • Jiao Tong University Metro Station (0.1 Km / 2 min walk)
    Area recommended for:
  • business
  • nightlife
  • restaurants
    Distance to airport:
  • Shanghai Hongqiao International Airport (9.2 Km)
  • Shanghai Pudong International Airport (35.1 Km)
    Customer comments:
  • "Clean rooms", "Good location", "Great breakfast"
    Top nearby attractions:
  • Element Fresh Cafe (0.8 Km / 10 min walk)
  • Pacific Department Store Xuhui (1.0 Km / 12 min walk)
  • Grand Gateway Plaza (1.3 Km / 16 min walk)
  • Metro City Shopping Mall (1.5 Km / 18 min walk)

Note: Distances are measured as a straight line.

Crowne Plaza Shanghai Hotel

No. 400 Pan Yu Road, Hongqiao and INTEX Changning, Shanghai, China (Show on map)

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Features of Crowne Plaza Shanghai Hotel

Hotel Facilities

  • 24-hour room service
  • babysitting
  • bar
  • business center
  • concierge
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • indoor pool
  • massage
  • sauna

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Hotel Description
If you have stayed at one of the many Crown Plazas around the globe, you are already familiar with...see more If you have stayed at one of the many Crown Plazas around the globe, you are already familiar with the quality of service they represent. Crowne Plaza Shanghai Hotel prides themselves on providing a full array of hospitality geared for business. That means you can expect a lot of amenities all under one roof. An excellent business center can be found on-site with meeting facilities and ballrooms that can accommodate corporate or private events. But it's not all business all the time. Guests can relax with the dining options, work out in the well-equipped fitness center, or take advantage of the Olympic-sized indoor pool. A sauna and massage treatments further the chances to get truly relaxed. With all these options and a worldwide track record of good service, you are in good hands during your stay at Crowne Plaza Shanghai Hotel.
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Recent customer comments

Filter by Traveler Type
All reviews (62)

Business travelers (38)

Couples (4)

Solo travelers (11)

Families with older children (6)

Groups (3)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (62)
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Qin S. Business travelers
China, March 30, 2015
not so good
Mitchell F. Couples
United States of America, January 03, 2015
Overrated but acceptable in China

Location, staff friendliness, wifi
Disappointing. An old property that needs some money spent on improvements. Our shower had mildew, bathrobes were frayed, only two English TV channels. Not up to Crowne Plaza standards.
Hazel Y. Solo travelers
Singapore, November 24, 2014
Needs better service, refurbishments for old wing

The rooms in the old wing needs updating. Poor service attitude - Staff had no smile during check in, no offer to assist with luggage
- The location is about 5-10 mins from the closest metro, Jiaotong University. - The bed was a little soft. - TV channels are adequate with the usual HBO, star movies etc. - If you stay in the old wing, it is very poor value for money, considering the age of the rooms. I find it hard to justify the price. - The online chat agent at the official website was horrible. Gave me wrong info on closest metro station and told me all deluxe rooms had beautiful views. View at old wing was non-existent/ terrible.
Deborah H. Business travelers
Australia, July 07, 2014
Excellent hotel for business traveller

Clean spacious rooms, helpful staff, good location
My stay was very pleasant as it usually is. I am a multiple visitor and am never disappointed.
Ching L. Business travelers
Hong Kong, November 07, 2014
very good

clean, good location, good service
very nice, I will stay again if travl shanghai.
Ricky D. Business travelers
United States of America, April 29, 2014
Poor quality for the money

location, comfortable bed, LEAVING
Very disappointing. Will not return to this specific hotel.
yoke F. Business travelers
Malaysia, April 30, 2014
Easy acces to most of the popular places.

Good location. Free WIFI. Big Room
Good location. Free wifi. easily to get local food & fruit from nearby store. Umbrella is available from the room, this is important for raining day. Room a bit dusty especially closed to tea set table. Poor housekeeping. Bed too soft/old.
Alvin C. Business travelers
United States of America, April 17, 2014
Poor quality for money spent

I am an IHG Platinum member (membership program of the Crowne Plaza hotels group). But when i stay at this branch of Crowne Plaza they will never upgrade me to the new wing (the old wing is 1970's standard) or executive floor. The personnel at the front desk and guest services treat guests like they work for a communist-owned hotel, with no concern whatsoever about quality of experience for the guest.
Richard D. Business travelers
United Kingdom, April 01, 2014
Very pleasant stay and comfortable.

Clean, comfortable and friendly staff.
2nd stay at Crowne Plaza and again this time was for 3 nights on business. Rooms are starting to look a bit tired and I miss having a walk in shower, but the rooms are comfortable and clean and as a base it's great.
Suhas N. Business travelers
Singapore, March 03, 2014
Pleasant stay

nice old design hotel, break was good
It was as expected, check in and out was easy. stay was pleasant and will come back again

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