Excellent 8.1
Based on 127 reviews

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About Crowne Plaza Times Square

Description

Located in Times Square, this Manhattan hotel is within 7 minutes’ walk of Rockefeller Center and Radio City Music Hall. Guests can enjoy the convenience of a concierge service and on-site dining. Serving traditional American cuisine with views of Times Square, the Brasserie 1605 prepares breakfast, lunch and dinner. Guests at the Times Square Crowne Plaza can also have drinks at the Broadway 49 Bar. Featuring views of the city, each room at the Crowne Plaza Times Square also has a flat-screen cable TV and a MP3 station. Concierge rooms can access a private lounge for a continental breakfast and afternoon snacks. The on-site New York Sports Club features a sauna and a pool. Central Park is 10 minutes’ walk away. The hotel is also steps away from the 49th Street underground station.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • valet parking
  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • room service
  • restaurant(s)
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM
  • currency exchange
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Guests must be at least 21 years or older to check-in. Please note that not all rate plans include breakfast. “Breakfast included” rates provide breakfast for 2 guests only. Additional breakfast charges are mandatory for all additional guests in the "breakfast included" packages. If “No Meal is included in this room rate” is noted on your confirmation, you have not reserved a “Breakfast Included” rate plan. The hotel's service fee includes 2 complimentary welcome drinks (beer or wine) upon arrival, unlimited complimentary local and international calls and free access to the New York Sports Club on-site fitness centre. Late check-out requests are honored based upon availability on the day of departure and are subject to additional fees, which may be as high as the cost of one full night's stay. Please note that rollaway beds are on request only and based upon availability. Due to New York City Fire Codes, rollaway beds cannot be accommodated in our rooms with Two Double Beds; if available they can only be delivered to rooms with One King Bed. Please note that the only valet parking is available and the garage has entry points on both 48th and 49th streets, between Broadway and 8th Avenue. Oversized cars are charged USD 85 plus taxes and regular cars are charged USD 70 plus taxes. These charges are for a period of 24 hours and no in and out privileges are provided. Vehicles taller than 7 feet must be parked elsewhere. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.2
  • Facilities 5.0
  • Location 9.4
  • Room Comfort/Standard 8.3
  • Service 7.9
  • Value for Money 7.5
  • Food/Dining 7.3

Lucy U.
Philippines
April 16, 2016
Not worth your money ! Bad service ! Bad facilities !
I didn't expect this for crown plaza hotel ! I arrived around 1:30am - the check in counter was a snob ! Ist the beds where sub standard in size - how can those be queen ! They are regular size for single ! The room didn't had refrigerator ! Didn't expect this from global brand hotel . When I ask if they have - they told me they can send up one at 30 is dollars a day charge ! After unpacking my things - the AC wasn't working ! So have to call front desk and I was transferred to another room at almost 3am ! They gave a Times Square view but ? For what ?? I was too tired ! They gave also free breakfast - but I'm not happy at all . When I was settled down in my new room - the telephone doesn't work ! What the use of free local and international call ??? Scam ! I stayed 4 nights - and everyday you can see how rude thier front desk people are . I will never stay in this hotel . Never ! Their drawer often stuck up ! It's annoying . The heater shower ? Takes so long to heat up ! This hotel is not worth for expensive rate .

Rollando M.
Indonesia
April 06, 2016
Perfect location
We stay there for 4 nights, great location to walk around NYC. A bit crowded at the lobby & got difficulty with the hot water at shower. The rest are good

Brigitte G.
France
March 18, 2016
sejour au crowne plaza new york
confort emplacement propreté
Parfaitement

Eric R.
United States
January 26, 2016
Poor early front desk service
Location, Bed,
@ check in I asked for a late check out, was told to call in the morning. upon calling in the morning no one answered the phone. Contacted the operator which transferred me again and still no answer. Asked the operator if she could authorize a late check out and she authorized it. Thank God I called the front desk because she never updated the late check out for my room. Very unprofessional and unorganized..

mohammed S.
India
January 18, 2016
Good location and friendly staff
staff were very friendly,

CECILE Z.
Philippines
November 28, 2015
VERY NEAR TIMES SQUARE
NEAR TIMES SQUARE, WALKING DISTANCE TO ALL THE BROADWAY SHOWS, CENTRALLY LOCATED
VERY PLEASANT STAY BECAUSE IT IS NEAR TIMES SQUARE AND IT IS CENTRALLY LOCATED

Cecil T.
Philippines
November 03, 2015
Pleasant stay
Location,location,location

lynne M.
United Kingdom
October 11, 2015
Overrated hotel
None
Bar staff were dismissive, the shower took about 15 minutes to drain, the beds were tiny, coffee in room etc was for 2 people but we're were a group of , restricted view of Times Square. Not worth the money we paid compared to other hotels

Denny P.
Indonesia
July 28, 2015
Nice location
Location, room, price
Walking distance to Times Square, so you can explore New York till very late..

Haejin K.
South Korea
July 11, 2015
fine experience
location. drink. free wifi
It was comfortable and great location


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