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About Crowne Plaza West Hanoi Hotel


For travelers who want to take in the sights and sounds of Hanoi, Crowne Plaza West Hanoi Hotel is the perfect choice. Only 10.00 Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. This modern hotel is in the vicinity of popular city attractions such as My Dinh National Stadium, Vietnam National Convention Center, Cau Giay.

At Crowne Plaza West Hanoi Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers 24-hour security, convenience store, daily housekeeping, fax machine, fireplace.

Crowne Plaza West Hanoi Hotel is home to 393 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, desk. The hotel offers wonderful recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa to make your stay truly unforgettable. Crowne Plaza West Hanoi Hotel is a smart choice for travelers to Hanoi, offering a relaxed and hassle-free stay every time.
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  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • concierge
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • fireplace
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • library
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • German
  • Japanese
  • Korean
  • Turkish
  • Vietnamese
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 40.5 USD
Breakfast Charge (when not included in room rate): 20.8 USD
Check-In From: 12:00 PM
Check-Out Until: 03:00 PM
Distance from City Center: 10.00 Km
Distance to Airport: 26.00 Km
Internet Usage Fee: 20.8 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 4
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 393
Parking Fee (per day): 0 USD
Room Voltage: 220
Time to Airport (Minutes): 29
Year Hotel Built: 2011
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Agoda Verified Reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 6.2
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 7.8

7.2 Ang T.
March 05, 2016
Friendly staff
Staff is friendly and helpful. A distant to city, no food chain or shops near the hotel. Hotel food satisfaction.

7.3 HONG T.
November 17, 2015
Good place for business travellers
Good dining, Clean, out of town
It's a good place if you decide to stay out of town where is all the noise is. Dining is good. Service is average. They could improve better in reception service.

5 Yasuhito K.
June 10, 2015
Hotel Manager is terrrible
Crowne Plaza West Hanoi Hotel

8 志鴻 許.
May 27, 2015
Crowne Plaza West Hanoi Hotel
good room

10 Mohamad N.
April 23, 2015
I enjoyed my stay here..
location, size, facilities
I enjoyed my stay here.. I had the privacy I needed when needed yet having an affordable accommodation. Besides that, it is a great experience as it makes me really appreciate the space I have at home. I'd recommend for people to experience it too..

8.3 John B.
United Kingdom
March 10, 2015
HYFL great hotel
Location for the HYFL tournament
Very satisfactory

7 GEK L.
January 02, 2015
good room
Good breakfast , Big Room and clean
This is the good hotel . We enjoy very much .

7.3 Jennifer C.
United States
October 09, 2014
Good business hotel
Nearby company headquarters, business standards, quality
Perfectly sufficient for a one day business trip.

6 Yasuhito K.
September 18, 2014
Value for money, Enough amenity,Clean room
Value for money, Enough amenity,Clean room
Restaurant buffet is so so.

7.7 Ashher S.
August 19, 2014
Excellent hotel ; lack of ambience in location
Excellent Buffet breakfast; superbly equiped gym; great rooms
Excellent Buffet breakfast; superbly equiped gym; great rooms