Very good 7.8
Based on 37 reviews

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About Crystal Bay on the Broadwater


Sit overlooking the picturesque Gold Coast Broadwater, where you’ll never miss a sunrise or sunset, as Crystal Bay on the Broadwater offers a family friendly accommodation in this popular holiday destination. The hotel is only a short distance away from the heart of Surfers Paradise where you can indulge yourselves in the shopping strips or get a taste of its exciting night life. Savor the breathtaking, panoramic views of the sky and the sea stretching over the horizon. You can enjoy the peaceful scene from the guestroom balconies where all the basic amenities ensure a wonderful and relaxing stay at Crystal Bay on the Broadwater.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • golf course (within 3 km)
  • table tennis

Food & beverage

  • BBQ facilities
  • vending machine


  • pets allowed

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area

Languages Spoken

  • English
  • Russian
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Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 10:00AM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 13
Number of Rooms : 70
Reception Open Until: 05:00PM
Year Hotel Built: 1999
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.7
  • Facilities 8.5
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.5
  • Value for Money 8.4
  • Food/Dining 5.8

Lee P.
June 20, 2016
Great views
Rooms a bit small but the views were great, can see beautiful sunrise from the bedroom. Overall the stay was quite pleasant.

christine B.
June 18, 2016
My favourite place to stay on the Gold Coast, amazing views and rooms, staff very helpful and friendly facilities amazing, convenient to parks, restaurants etc.

jaimee-lea F.
June 14, 2016
Summary was good hotel to stay in
Was a great little apartment, only negative thing i have to say is that the couches in the apartment were stained and covered with the cushions otherwise great place to stay :)

Sarah E.
April 02, 2016

jill B.
January 24, 2016
loved it
room, location, view
loved it .. will stay again

December 08, 2015
Good Value For Money
Good location; Value for Money; Great View.
I am glad someone posted comments about issues with after-hour check-in on Sunday. That helped me to contact the service provider in advance and saved me a lot of hassles. Overall had a good stay at the apartment. The place is conveniently located especially if you have your own transport. Nice park in front with sea view. One area for improvement is to provide fans in the rooms especially when the weather gets too hot, as there is only one aircon unit in the living room, so we have to leave the room doors open to get ventilation.

Dorothy A.
New Zealand
November 12, 2015
crystal bay
The rooms were a good size , The kitchen was great with a dishwasher ! And the most amazing views !!!!
We have a really great stay , The free wifi was perfect, lovely clean rooms and a great bed... so comfortable . We paid for the water view apartment and it really was worth it. We will be coming back to stay on our next trip to the Gold Coast. Great value for money.

Brett C.
August 13, 2015
very comfortable stay
The spacious apartment,position and value for money
I had a very enjoyable stay at crystal bay in a very spacious apartment with nice views and a great position. The apartment was very clean had a good kitchen big tv with all cable channels comfortable bed and good bathroom. I will be back enjoyed very much.

Len M.
May 25, 2015
Excellent -will come again
Cleaniness, easy offsite parking and outstandiong views form the unit
Great Hotel, close to all amenities, and outstanding views. Will definitely visit this hotel again

Pauline D.
March 29, 2015
A gem
The pool and spa. The room. The view.
A surprisingly lovely room. A great location for us. The gold coasts best kept secret, we will stay again.