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Recent customer comments

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Excellent



based on 137 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 7.9
  • Room Comfort/Standard 8.2
  • Service 8.7
  • Value for Money 8.6
  • Food/Dining 7.1

4 Carolyn W.
Australia
January 28, 2016
Not for us
Views nice; room ok; has the basics, but it was all a bit odd. The fridge was good,and a good supply of water. But it was all a bit amateur and disorganised (ie the shuttle service didn't really happen). Had the worst atmosphere - lost depressed backpackers? We left early and felt glad to leave. I wanted to like this place...but didn't. It's still a backpackers hostel, with a difficult location.

8.7 Jigar S.
India
January 22, 2016
Excellent location
location, staff, value for money

3.7 Edmundas P.
Lithuania
January 18, 2016
enonomy room is disaster
Economy room is very poor, beside kitchen with noise almost all time. Pictures are far away from reality of the cleaness, shared bathroom is disgusting. Suppose that other rooms are better. Lady from reception very formal, interested to know every price paid for the rentals, felt uncomfotable by too much private questions.

9.7 Helene P.
France
January 10, 2016
Amazing stay
location, facilities, cleanliness
This place is magic! It as our very first night in Bali and this hotel is a gem! far from the crowd, right on the beach, really peaceful. The staff welcomed us warmly and helped us with our requests. They even updgraded us. I truly recommend this place, i wish we could have stay longer. If one day i come back to Bali, i will definetely go there again.

6.7 Marlies O.
Austria
January 05, 2016
Nice stay with not so nice breakfast
comfortable bed, remote location, direct access to snorkelling
the reception staff was super nice. our room was ok, but the cleanliness could have been better. and the breakfast buffet was scarce.

8 Jorge B.
Mexico
January 01, 2016
Nice small hotel with good beachfront
Beach. Staff and clean rooms
The hotel is 2 hours from airport so it might be an inconvenience; also is kind of hard to find it. Is a hotel for totally relaxing and enjoy a very nice beach. Nothing is close the hotel even though they provide every 2 hours a shuttle service to some convenient stores near by. Part of the hotel works as a hostel so be sure the kind of room you are booking. Overall for the price is worth it

8.7 Smith P.
Australia
December 28, 2015
It has Pros and cons.
Quiet, Relaxing, Beachfront
We were given a 'free' upgrade to the new part of the hotel. At first I was excited until I discovered that it was to the back of the property and upstairs. The disappointment came when we realised that we would not be overlooking the beach in the way we had been looking forward to as the older building has balconys that get the afternoon breeze. Our room was rather hot with the big windows and none could be opened. The Balcony area was not very big and overlooked the land next door. It's not to say that the room is terrible but the furniture has obviously been transferred from other rooms and attempts made to give it a new look.....but a slice of granite laid dangerously atop a cabinet isn't something to rave about. The aircon struggles to cool the room with the massive windows facing the sun pretty much all day. The other sad part was hearing our European neighbours screaming at their child and at each other, loud and clear, if they hadn't left the next day we would have cancelled our stay. Otherwise our stay here was enjoyable enough once the initial disappointment wore off. The room was comfortable and we ended up staying longer even though it's a fair way out of the central "Candidasa" area. We enjoyed the location and the pool area, also the day beds overlooking the ocean are enjoyable (excluding the cigarette butts left by other tourists) and they seem to be building the area more. The area is good for exploring especially if you have your own transport otherwise the staff can assist. The breakfast is reasonable if you get in while it's warm, the staff were kind enough to let me have Bali kopi instead of nescafe. Would we stay again? Possibly, but we'd prefer to try the beachfront rooms.

7.7 Daniel R.
Australia
November 02, 2015
Great stay!
Location,staff and value for money.
Great! For the price you cant go wrong!

8 Daniel R.
Australia
November 02, 2015
Good value Hotel.
Location,Staff,Beautiful view.
A good place to sit back and unwind in total peace.The staff are wonderful especially the girl from Yogyakarta!

6.3 James C.
United States
October 30, 2015
Hybrid Theory
grounds; pool; manageress
Quite disappointed. The resort-backpacker hybrid does not work. Perhaps I wasn't paying attn when I booked, but if I'd known my resort-like fee was subsidizing backpackers I would've stayed elsewhere. Nothing against backpackers; I was one once myself. But when I want a resort, I don't want to hear backpackers complaining about noise when guests eat breakfast (their rooms are near the main kitchen), and I don't want a very nice room right near the backpackers' do-it-yourself kitchen. Another major temporary problem...this hotel is a work-in-progress and a construction site. Our 1st room was abutted by laborers quarters and the room itself was a disaster...stay away from the two separate 2-floor rooms near the pool. If that weren't enough, the location is awful unless you rent a motorbike or hire a driver...far from Candidasa center and a long dark walk to the nearest restaurants at night. Positives...the manageress was great and did everything she could to manage an untenable situation. The grounds and pool are very nice. But clearly I'd never stay there again.