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Recent customer comments

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based on 146 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 7.9
  • Room Comfort/Standard 8.2
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.1

I H.
May 10, 2016
nice relaxing hotel and i be back for sure !
as a solo backpacker i usually book a dorm if possible and i found this hotel really nice. they have 6 beds female dorm with an affordable price included buffet breakfast !!. it's located right in front of the beach where you can just jump in to water for snorkel or swimming. they have 5 daybed on the beach and 3 near the lobby face to the ocean for you to relax and enjoy the sea view. they also have small swimming pool and if you want to order a fresh coconut, they will easily pick it from the tree :). Annie the reception is really nice person and she is really helpfull. everything are just perfect for me, i would definitely will stay at this hotel again in the future.

Vinna S.
May 09, 2016
Best place for hibernate
If you seek hideous place for serenity, this hotel would be the best answer. I booked family deluxe costly under 500k rupiah, much worth! You can snorkle around the hotel (they have private access to the beach). Room was clean and staff very helpful.

Mari P.
May 07, 2016
We had a great vacantion
If you want to feel the perfect relax, you have to visit Crystal Beach hotel. The accomodation is perfect. We were in a family deluxe room with terrace. There were two enormous very comfortable beds. The room was cleaned every day. We had a breakfast included in room price, although we understood when we arrived. Annie - the receptionist arranged everything for us - a driver for a whole day trip, motorbikes, great very cheap massages, a food delivery. We kindly recomend this hotel.

Kamchybek K.
March 27, 2016
fantastic ocean view, perfect service and snorklin
fantastic ocean view, perfect service and snorkling
it was fantastic experience, very romantic sunsets, perfect ocean view and very good staff performance, in spite of distant location from the centre of Candidasa the hotel provides free shuttle service free of charge ervery 2 hours from 12 am till 8 pm... our special thanks to Annie, manager of the hotel, it was really nice to meet her and get her kind assistance... breakfasts were the best ones in my experience... my strongest recommendations... for super-lux I'd give a 5-star hotel rating... приезжайте в это уютное гнездышко для отдыха - не пожалеете, цены от 5 долл.США до 40 долл.США в супер люксах...отличное место для знакомства со снорклингом, коралловые рыбки будут плавать прямо перед носом, снаряжение выдают в отеле напрокат за смешные деньги, знакомьтесь с океаном в резиновых тапках или в ластах чтобы не пораниться...

Chad B.
United Kingdom
March 17, 2016
The staff and hotel are perfect. I would definite
Annie, and all staff

Carolyn W.
January 28, 2016
Not for us
Views nice; room ok; has the basics, but it was all a bit odd. The fridge was good,and a good supply of water. But it was all a bit amateur and disorganised (ie the shuttle service didn't really happen). Had the worst atmosphere - lost depressed backpackers? We left early and felt glad to leave. I wanted to like this place...but didn't. It's still a backpackers hostel, with a difficult location.

Jigar S.
January 22, 2016
Excellent location
location, staff, value for money

Edmundas P.
January 18, 2016
enonomy room is disaster
Economy room is very poor, beside kitchen with noise almost all time. Pictures are far away from reality of the cleaness, shared bathroom is disgusting. Suppose that other rooms are better. Lady from reception very formal, interested to know every price paid for the rentals, felt uncomfotable by too much private questions.

Helene P.
January 10, 2016
Amazing stay
location, facilities, cleanliness
This place is magic! It as our very first night in Bali and this hotel is a gem! far from the crowd, right on the beach, really peaceful. The staff welcomed us warmly and helped us with our requests. They even updgraded us. I truly recommend this place, i wish we could have stay longer. If one day i come back to Bali, i will definetely go there again.

Marlies O.
January 05, 2016
Nice stay with not so nice breakfast
comfortable bed, remote location, direct access to snorkelling
the reception staff was super nice. our room was ok, but the cleanliness could have been better. and the breakfast buffet was scarce.