My favorite hotels
Customers like this hotel for:
    Area recommended for:
  • shopping
  • business
  • beaches
    Distance to airport:
  • Sultan Haji Ahmad Shah Airport (14.9 Km)
    Customer comments:
  • "Good location ", "Spacious room", "Value for money"
    Top nearby attractions:
  • Masjid Saidina Ali (2.0 Km / 24 min walk)
  • GSC East Coast Mall (2.2 Km / 27 min walk)
  • Berjaya Magamall (2.3 Km / 28 min walk)
  • Gereja Aphipany Anglican (2.5 Km / 30 min walk)

Note: Distances are measured as a straight line.

Crystal City Hotel

A-231, 1st Floor, Kuantan City, Kuantan, Malaysia 25300 (Show on map)

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Features of Crystal City Hotel

Hotel Facilities


  • free Wi-Fi in all rooms


  • car park

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Hotel Description
Offering quality accommodations in the business, shopping, beaches district of Kuantan, Crystal City...see more Offering quality accommodations in the business, shopping, beaches district of Kuantan, Crystal City Hotel is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Kuantan Specialist Hospital, Masjid Saidina Ali, GSC East Coast Mall are just some of the attractions available to visitors.

Crystal City Hotel offers impeccable service and all the essential amenities to invigorate travelers. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, car park.

The hotel features 22 beautifully appointed guest rooms, many of which include air conditioning, heating, wake-up service, desk, balcony/terrace. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Crystal City Hotel.
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Recent customer comments

Filter by Traveler Type
All reviews (117)

Business travelers (12)

Couples (21)

Solo travelers (17)

Families with young children (25)

Families with older children (32)

Groups (10)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (117)
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KENT C. Families with young children
Malaysia, July 01, 2015
Budgeted Hotel

everything was just so so
since this is a budgeted hotel, i couldn't complain much about it. However, this was my second time staying in this hotel, i found it deteriorated so much. the room was dusty, not properly cleaned, aircond was not functioning well and tv was even worst, not functioning at all. The location was not centrally located in the town of Kuantan, however, the room is big enuff with 2 queen size to cater for 4 pax.
AHMAD I. Families with young children
Malaysia, September 28, 2014
that ok

room, water presure and aircond
Crystal City Hotel staff have more knowledge interpersonal communication.that all
Jamal Y. Business travelers
Malaysia, September 22, 2014
Value for money

spacious, value for money
Shea S. Solo travelers
United States of America, April 03, 2014
Very clean and awesome staff.

Extremely clean rooms, staff very helpful, walking distance to many good restaurants.
No problems. I wanted to check out earlier than planned and the staff got on the phone with Agoda and okayed my refund. Very quiet room and comfortable beds, good water pressure in shower. No complaints. Would stay there again.
Dick C. Families with older children
Malaysia, February 11, 2014
everything is fine

spacious. large bathroom. cute stairs.
Everything is considered fine. Just the time we visit is during chinese new year, hence the surrounding shops are all closed.
Qingyong S. Families with young children
Singapore, November 24, 2014
big room.

wifi, big room, consistence heater for shower.
neat and clean.
Nur M. Families with older children
Malaysia, February 05, 2014
budget friendly price.3 star quality hotel

friendly staff :) , BIG room & bathroom, fast internet once you step out from your room's door
Pleasant and comfortable!I love the sink and mirror outside the bathroom. Location is great if you know Kuantan area very well.Close to teluk cempedak. Not so close to Kuantan city center(not within walking distance for shopping and sightseeing so having transport is a must).If you have transport than it should be no problem. 10 minutes journey to city center due to multiple traffic light in jalan air putih.But if you have non, you can take taxi or rapid kuantan bus no 100(if i'm not mistaken) to and from this hotel.Near to beserah for keropok lekor,mee calong,burger bakar big show,pak su seafood restaurant and pantai batu hitam. The female staff is very friendly and attentive(thank you!!). Towel are washed daily. Wifi is strong at the hallway but very very very poor once you step in to the room.Not sure if same situation applied to other room though. They provide complimentary water bottle. I don't find alcohol brand glass is disturbing though. For muslim there is kiblat direction for you to pray. Bear in mind, this is mainly chinese area, but halal restaurant is located just next to the hotel for quick breakfast.If you want something fancy and inexpensive, you can go to teluk cempedak(about 5 minute drive) for breakfast/lunch/dinner at gerai bawah pokok(if i'm not mistaken) and tanjung lumpur which is only 10 minute drive.
Ng C. Groups
Malaysia, September 18, 2013
Comfortable stay for reasonable price.

Large toilet,room is very clean and tidy.
Very satisfied with the hotel room and it also very close to Kuantan town. Near to the famous food in town.
CHEE H. Families with older children
Malaysia, September 04, 2013
Poor quality hotel.

Nothing to say!
Room fan no work, air-con got problem, chair in room are broken! It is very danger.
Aloysius C. Families with older children
Singapore, August 20, 2013
Budget Hotel for short stay

Cheap, Comfortable
One of the cheapest hotel in Kuantan. Good if you are on a tight budget. Rooms are generally big / acceptable size. However towel given to us has a smell and water heater was not working.

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