Very good 7.2
Based on 121 reviews

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About Crystal City Hotel


Whether you're a tourist or traveling on business, Crystal City Hotel is a great choice for accommodation when visiting Kuantan. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Kuantan Specialist Hospital, Masjid Saidina Ali, GSC East Coast Mall within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Crystal City Hotel ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, car park.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, heating, wake-up service, desk to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Crystal City Hotel is a smart choice for travelers to Kuantan, offering a relaxed and hassle-free stay every time.
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  • free Wi-Fi in all rooms


  • car park


  • pets allowed

On-site facilities

  • smoking area
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 00:3 PM
Check-Out Until: 00:1 PM
Number of Rooms : 22
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 7.6
  • Value for Money 8.1
  • Food/Dining 5.7

Jonathan D.
July 14, 2016
Clean, Budget stay
The rooms are spacious and the pricing was reasonable. Bathroom is clean with good water pressure. Lots of eateries around, however it is quite a distance from town and beaches. Overall the place was satisfactory.

Zuriyaton H.
June 11, 2016
Room ok

ahmad M.
April 29, 2016

Hwe K.
February 22, 2016
Good hotel
Friendly staff, comfort and cleanliness.
Comfortable and good.

July 01, 2015
Budgeted Hotel
everything was just so so
since this is a budgeted hotel, i couldn't complain much about it. However, this was my second time staying in this hotel, i found it deteriorated so much. the room was dusty, not properly cleaned, aircond was not functioning well and tv was even worst, not functioning at all. The location was not centrally located in the town of Kuantan, however, the room is big enuff with 2 queen size to cater for 4 pax.

Qingyong S.
November 24, 2014
big room.
wifi, big room, consistence heater for shower.
neat and clean.

September 28, 2014
that ok
room, water presure and aircond
Crystal City Hotel staff have more knowledge interpersonal communication.that all

Jamal Y.
September 22, 2014
Value for money
spacious, value for money

Shea S.
United States
April 03, 2014
Very clean and awesome staff.
Extremely clean rooms, staff very helpful, walking distance to many good restaurants.
No problems. I wanted to check out earlier than planned and the staff got on the phone with Agoda and okayed my refund. Very quiet room and comfortable beds, good water pressure in shower. No complaints. Would stay there again.

Dick C.
February 11, 2014
everything is fine
spacious. large bathroom. cute stairs.
Everything is considered fine. Just the time we visit is during chinese new year, hence the surrounding shops are all closed.


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