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Crystal City Hotel

A-231, 1st Floor, Kuantan City, Kuantan, Malaysia 25300 (Show on map)

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Area: Kuantan City Number of Rooms: 22
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
112 reviews

Value for Money
8.1
Location
7.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.0
Food/Dining
5.8
All reviews (112)
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Ahmad S. Families with young children Malaysia, September 26, 2014
that ok

room, water presure and aircond
6.3
Crystal City Hotel staff have more knowledge interpersonal communication.that all
Jamal K. Business travelers Malaysia, September 20, 2014
Value for money

spacious, value for money
6.7
Shea S. Solo travelers United States of America, March 24, 2014
Very clean and awesome staff.

Extremely clean rooms, staff very helpful, walking distance to many good restaurants.
9.3
No problems. I wanted to check out earlier than planned and the staff got on the phone with Agoda and okayed my refund. Very quiet room and comfortable beds, good water pressure in shower. No complaints. Would stay there again.
Dick C. Families with older children Malaysia, February 1, 2014
everything is fine

spacious. large bathroom. cute stairs.
7
Everything is considered fine. Just the time we visit is during chinese new year, hence the surrounding shops are all closed.
Nur A. Families with older children Malaysia, January 19, 2014
budget friendly price.3 star quality hotel

friendly staff :) , BIG room & bathroom, fast internet once you step out from your room's door
8.7
Pleasant and comfortable!I love the sink and mirror outside the bathroom. Location is great if you know Kuantan area very well.Close to teluk cempedak. Not so close to Kuantan city center(not within walking distance for shopping and sightseeing so having transport is a must).If you have transport than it should be no problem. 10 minutes journey to city center due to multiple traffic light in jalan air putih.But if you have non, you can take taxi or rapid kuantan bus no 100(if i'm not mistaken) to and from this hotel.Near to beserah for keropok lekor,mee calong,burger bakar big show,pak su seafood restaurant and pantai batu hitam. The female staff is very friendly and attentive(thank you!!). Towel are washed daily. Wifi is strong at the hallway but very very very poor once you step in to the room.Not sure if same situation applied to other room though. They provide complimentary water bottle. I don't find alcohol brand glass is disturbing though. For muslim there is kiblat direction for you to pray. Bear in mind, this is mainly chinese area, but halal restaurant is located just next to the hotel for quick breakfast.If you want something fancy and inexpensive, you can go to teluk cempedak(about 5 minute drive) for breakfast/lunch/dinner at gerai bawah pokok(if i'm not mistaken) and tanjung lumpur which is only 10 minute drive.
Ng W. Groups Malaysia, September 15, 2013
Comfortable stay for reasonable price.

Large toilet,room is very clean and tidy.
7.7
Very satisfied with the hotel room and it also very close to Kuantan town. Near to the famous food in town.
Chee M. Families with older children Malaysia, September 1, 2013
Poor quality hotel.

Nothing to say!
5
Room fan no work, air-con got problem, chair in room are broken! It is very danger.
Aloysius C. Families with older children Singapore, August 10, 2013
Budget Hotel for short stay

Cheap, Comfortable
5.7
One of the cheapest hotel in Kuantan. Good if you are on a tight budget. Rooms are generally big / acceptable size. However towel given to us has a smell and water heater was not working.
Ee C. Families with young children Malaysia, August 5, 2013
big room size and low rate

low rate, big room size, fast check in
5
check in is fast, room is spacious, tv,kettle, fan, air-con, water heater, soap dispenser spoilt, quite noisy at night cos ue to facing main road, and sound proof is poor because the windows can't even close properly.
Teng L. Families with older children Malaysia, July 21, 2013
no problem, just right for our family to stay in

big rooms,
6.3
slightly above average. Pillow a bit too hard. lots of eating places near the hotel, so food not a problem. parking alright since we were there during the weekend.

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