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Very good 7.0
Based on 1035 reviews

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About Crystal Crown Hotel, PJ


Well-placed in the restaurants, shopping, business area of Kuala Lumpur city, Crystal Crown Hotel, PJ provides a most conducive spot for you to take a break from your busy days. Only 4km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. Also within easy reach are UMMC, Pantai Dalam, Civil Service KGPA Golf Club.

Crystal Crown Hotel, PJ offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Guests can choose from 273 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers fantastic facilities, including fitness center, sauna, outdoor pool, spa, massage, to help you unwind after an action-packed day in the city. Whatever your purpose of visit, Crystal Crown Hotel, PJ is an excellent choice for your stay in Kuala Lumpur.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • outdoor pool

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • gift/souvenir shop
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 48.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 2
Number of Rooms : 273
Time to Airport (Minutes): 45
Year Hotel Built: 1995
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Agoda Verified Reviews

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Very good

  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.6
  • Location 7.2
  • Room Comfort/Standard 7.2
  • Staff Performance 7.0
  • Value for Money 6.9
  • Food/Dining 6.6

6.4 salma S.
June 25, 2016
The tea set esp the cups not clean..There was some remnant of coffee .Idt they eash em properly..

7.6 Chithiramanaalan R.
June 23, 2016
Good location
Nice location and near UM.

6.4 Chithiramanaalan R.
June 23, 2016
Weekend out in PJ
Located with quick access to federal highway and restaurants.

6.4 Chithiramanaalan R.
June 23, 2016
Value for money
Good location for University Malaya and University Hospital.

7.2 Teik W.
June 22, 2016
business trip
good:- 1. clean and comfort 2. big room bad: 1. no shop surrounded, limited choice of meal

June 16, 2016
Just okay...
Hotel is quite run down... location is so so... but luckily the hotel offers shuttle service to shopping malls. Other facilities not worth mentioning.

8.8 nicole O.
June 09, 2016
Good locations
Value for money. Good locations

8 Mark R.
June 09, 2016
Near the University of Malaya...but far from the nightlife and decent restaurants.
I had business at the University of Malaya, and this place was real close to it (cost me about RM 5-7 per trip there). Two things i was disappointed about, though. First, the Brass Cafe that was located at the ground floor seemed pretty nice at first. But my wife had a misunderstanding with the head guy at the time regarding the amount of money she paid for one breakfast. In other words, she was short-changed (my wife handed a RM 100 as payment, but they thought she only gave a RM 50 bill). It got to a point where my wife asked them to check the CCTV, but unfortunately, the restaurant could not verify/debunk with their in-house CCTV, offering instead to give back the proper change (she only ate a meal costing RM 23) In the end they decided to give the proper change right there and then. Poor CCTV facilities and the waiters/waitresses have extremely poor communication skills. The second issue, albeit a minor one, is the level of hospitality emanating from the concierge. One would probably give it a 4 out of 10. If you're sensitive about these things, it might ruin your day. But due to its distance from the University, as well as the decent bathroom and air-conditioning, it'll do (for quick businesses in KL, at the Petaling Jaya district).

June 09, 2016
bussines trip
worth it.

6 Michael K.
June 01, 2016
Acceptable, just too many PRC tour groups
The hotel is good for short stay either holiday or business purpose. Except that their included FREE WIFI does not work for all cases. Please bring your own toiletries and your mosquito sprays for the many in the room.. The breakfast was charged separately and will be good if they replenish the food faster than the speed of the Mainland Chinese's tour groups. On one morning having to leave early for meetings with an almost empty stomach, as it took over 15mins to get a table and nothing much to scrap off the plates.