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About Crystal Crown Hotel, PJ


Whether you're a tourist or traveling on business, Crystal Crown Hotel, PJ is a great choice for accommodation when visiting Kuala Lumpur. The hotel is not too far from the city center: just 4km away, and it normally takes about 45 minutes to reach the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Amcorp Mall, UMMC, KB Mall.

The facilities and services provided by Crystal Crown Hotel, PJ ensure a pleasant stay for guests. Free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine are just a few of the facilities that set Crystal Crown Hotel, PJ apart from other hotels in the city.

273 rooms spread over 16 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Crystal Crown Hotel, PJ is an ideal place of stay for travelers seeking charm, comfort and convenience in Kuala Lumpur.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Gift/souvenir shop
  • Daily housekeeping
  • security [24-hour]
  • front desk [24-hour]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Languages spoken

  • English
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 48.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 2
Number of Rooms : 273
Time to Airport (Minutes): 45
Year Hotel Built: 1995
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.6
  • Location 7.2
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.6
Sort by

Zhang L. from China
Business travelers
Stayed 2 nights in August 2016
Poor staff attitiude n I suggest they need some customers service training.
If there is alternative, I would prefer to stay other hotel
Reviewed August 27, 2016

Hang H. from Malaysia
Business travelers
Stayed one night in August 2016
Reviewed August 26, 2016

SANGGUP S. from Indonesia
Families with young children
Stayed 2 nights in August 2016
I feel comfy to stay at this hotel.
The breakfast is outstanding 👍
Reviewed August 25, 2016

chong S. from Malaysia
Business travelers
Stayed one night in August 2016
Leisure trip
The hotel had been my choice of stay whenever travel to PJ. nice and strategy location to move around between commercial and shopping area.
Reviewed August 24, 2016

Thaamil M. from Malaysia
Stayed one night in February 2016
Reviewed August 24, 2016

Rebekah S. from Singapore
Business travelers
Stayed one night in August 2016
I was surprised to see ants all over my cup pf tea within few minutes. Floor was so dirty that i had to call room service and ask for bedroom slippers
Reviewed August 23, 2016

Shankar S. from Malaysia
Business travelers
Stayed 2 nights in August 2016
Overall experience was bad. Waited for more than 10 mins just to check out.
Cleanliness of room was average. Bath tub leaks. Staffs at reception counter was not friendly. No smile or greeting.
Reviewed August 21, 2016

Wing L. from Malaysia
Business travelers
Stayed one night in August 2016
Rooms newly renovated, all looks good except the car park, a nightmare, U need to be very lucky to find one, very very limited...
Reviewed August 20, 2016

Vanessa S. from Malaysia
Solo travelers
Stayed one night in August 2016
Bathroom and basin flood
Terrible attitude reception. Big room, comfy bed. Smelly bathroom. Flooded every single time when I shower.
Reviewed August 14, 2016

Syahirah N. from Malaysia
Families with young children
Stayed one night in August 2016
Very bad staf attitude
Great facilities and reasonable price... But,,,, the attitude one of the male staff. Is not friendly... Really bad attitude Not smile to the guest or greeting.. I dont know whether he is Malay or Chinese.. I dont care if he fighting with he girlfriend or what so ever.. I smile to him but he dont reply it..I dont mind..I just watched toward him...really2 bad attitude... Manegment need to train them how to smile.. I just need u smile and greating I dont need ur money..hope have a improvment... tq..
Reviewed August 13, 2016


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