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About Crystal Crown Hotel


This contemporary luxury hotel, situated on Jalan Tebrau, is only a one hour drive from the Senai Airport. The Singapore Causeway and the North South Highway are just a short drive away as well. The hotel features a location that is optimal for business needs, with easy access to a number of important business areas. The hotel is also wonderfully outfitted for the modern business traveler that needs an office-like atmosphere while away from the office. The ultra modern Crown Executive Health Club offers a vast selection of workout equipment, and there is a 24-hour coffee house located nearby. The on-site Japanese restaurant serves a vast array of delicious dishes in a comfortable environment. The Crystal Crown Hotel is a great property for business travelers who want a full service business center and easy access to relevant buildings.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • spa

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • halal restaurant


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 264
Year Hotel Built: 1993
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.3
  • Location 7.7
  • Room Comfort/Standard 7.1
  • Staff Performance 6.9
  • Value for Money 7.0
  • Food/Dining 5.9

Victor L.
June 30, 2016
Great location!
Situated in the heart of the buzziness, between KSL shopping city and Taman Sentosa, makan haven.

Chua J.
June 29, 2016
nice loaction
nice location near shopping

Siang T.
June 27, 2016
Over 7.0
an overall 7.0 hotel.

June 25, 2016
Comfortable but old business hotel
Excellent Japanese restaurant and walking distance to KSL City and Plaza Pelangi

Wei L.
June 18, 2016
Good location
Walking distance to KSL Mall and all the food area at Taman Sentosa!

Hee Y.
June 09, 2016
Please note the mineral water in the fridge is not complimentary
I stayed in the suite which cost about RM300 +/- a night. There was 2 bottles of mineral water placed on top of the cabinet and 4 bottles inside the fridge. There wasn't any label whether they are complimentary or chargeable. Beside the mineral water, there isn't any other soft drinks or beers in the fridge. So I took an assumption that they were complimentary. During the check-out, I was told that outside the fridge is complimentary and inside the fridge is not. I was charged at RM4 a bottle. Very disappointed that staying in the suite for about RM300 +/- a night doesn't have the complimentary mineral water in the fridge. The hotel should put a label on the bottle to advise guest that it is not complimentary and should also indicate the price tag like other hotel did. If I knew it, I should have taken the mineral water outside the fridge.

Eve M.
June 08, 2016
Great Location
Great Location, nice & clean room. Just looks abit old for the room. overall still can accept

Eve M.
June 08, 2016
Nice location & friendly staff
Large room, just the design look abit old. need to do some renovation.

Tay M.
June 08, 2016
Old hotel but well maintenance
The hotel is quite old, about 30 years but well maintenance. The location of the hotel quite convenient for shopping. KSL is nearby, walking distance about 5 minutes

Seng L.
June 06, 2016
Breakfast a bit let down this time
Always like to do staycation here.