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About Crystal Crown Hotel


This contemporary luxury hotel, situated on Jalan Tebrau, is only a one hour drive from the Senai Airport. The Singapore Causeway and the North South Highway are just a short drive away as well. The hotel features a location that is optimal for business needs, with easy access to a number of important business areas. The hotel is also wonderfully outfitted for the modern business traveler that needs an office-like atmosphere while away from the office. The ultra modern Crown Executive Health Club offers a vast selection of workout equipment, and there is a 24-hour coffee house located nearby. The on-site Japanese restaurant serves a vast array of delicious dishes in a comfortable environment. The Crystal Crown Hotel is a great property for business travelers who want a full service business center and easy access to relevant buildings.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Fitness & recreation

  • spa

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • halal restaurant


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • postal service
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • fax machine
  • printer
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 264
Year Hotel Built: 1993
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.3
  • Location 7.6
  • Room Comfort/Standard 7.1
  • Service 6.9
  • Value for Money 7.0
  • Food/Dining 5.9

Hin L.
July 21, 2016
crystal crow hotel comment
Need improve the morning beakfast.

Nur S.
July 20, 2016
Location in crowd area. Small space for parking. Air-conditioning not cold. And smelly room.

Azman R.
July 18, 2016
Well maintained
Quite an old hotel but the rooms are well maintained. The foods are remarkably tasty at the coffee house and room service. The only thing is that most item in the room service menu is out of stock. Overall my stay was a pleasurable one.

Denny I.
July 17, 2016
Standard Hotel Located on the north of Johor
The Hotel are located just outside of Johor, Value for money, with food stalls around the hotel.

Wen C.
July 16, 2016

Davin T.
July 15, 2016
Good location but a bit dirty and old
I have been a frequent stayer at Crystal Crown hotel since last year. It has very good location around lots of bridal shops and KSL shopping mall. However, the room is not as clean as it used to be. There were dirt marks on the bedsheet and small insects (baby roaches, I think) on the small study table beside the bed. That is very disappointing as I have had no cleanliness problems with previous multiples stays before. I know that the hotel is getting old (but not very old-looking yet) but it's starting to be visibly affecting the perception of hotel stayers. I felt that the shower and bathroom area is quite noticeable on this point. There were cracks on the bathroom walls and broken shower tap!

Sudeep K.
July 13, 2016
Moderately acceptable rooms...
Slightly run down place but not bad either as I stayed there again later on, service not very high on their list and food wise surely can do better.

Amirezuan I.
July 13, 2016
Comfort & cleanliness
Everything was ok instead aircond warm because is alreasy setting by hotel management.

Gary C.
July 10, 2016
Worst staff
Not corporative. Not friendly. No hospitality. Other than that, the rest is just ok.

Alejandro P.
July 04, 2016
JB On a long weekend
Room was big, bed was comfortable, towels were so-so. Breakfast was alright, but there were small cockroaches on the floor and sometimes on the table