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Crystal Inn Phuket

2/1-10 Soi Surin, Montri Rd. Taladyai,, Phuket Town, Phuket, Thailand 83000 (Show on map)

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Area: Phuket Town Number of Rooms: 54

Recent customer reviews

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Pleasant

6.9

based on
59 reviews

Value for Money
7.3
Location
7.9
Staff Performance
6.8
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
6.4
Food/Dining
6.1
All reviews (59)
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Sajitha N. Couples Singapore, April 12, 2014
Value for money but staff need training

Very close to the pier (about fifteen minutes by minivan), toilet and bathroom small but clean, served us extra eggs and toast at breakfast though we had to pay a little extra.
6
We arrived late at night, about 10+pm. Upon arrival, nobody was seen at the counter. A guy came out of the "internet room" and told us to wait as the reception guy had gone out. The first guy went back to his internet room and was doing whatever he was doing on the computer. Ignored us totally. I speak some Thai so managed to ask him if we could check in. He asked how many rooms and then said he will text the recption guy to come back. Nothing for nearly half an hour, although we tried to show we were tired and just really wanted to sleep. Told interney guy once again, hey we are hungry and we just need to sleep, too. Maybe we should go eat first (the we thought the better of it as nothing was open around and we had to walk quite far to search for something, a nightmare in the dark ,two of us are girls, and with big bags). We waited almost an hour before the recotion guy came back with a bag of dessert in his hands. I asked him in Thai, where hae you been? we are so hungry and tired". Not an apology or anything. Just looked at me with a smile that said "shut up or i'll be a pain in the B*&& and do this really slow". So I shut up. All in all, they need proper staff that don't disappear. Breakfast the next day was ok. W asked for extra toast and boiled eggs. They gave it to us for just 30 baht (costs nothing almost, despite being grumpy and standing up and bringing it to us form the kitchen like we were wasting his time. Made me wonder if he'd spat in it before bringing it to us.
Wipa J. Groups Thailand, March 9, 2014
In Phuket Town, Good for meeting and shopping.

Location is very good, Room is clean and also Non-Smoking.
7
The location is very good. I booked this hotel because my friend has a wedding ceremony nearby so it's save cost and also good of transportation. Taxi is in front of hotel, Late C/O until 2PM is free, if late till 5PM charge THB300 is reasonable. But one weak thing is the room quite small and the drinking water in the room need to improve.
Ou X. Solo travelers China, November 16, 2013
Economical inn

Breakfast and hospitality
8.7
Very economical inn in the town.And it's easy to find.
Jennie C. Couples United Kingdom, April 3, 2013
Comfortable stay in the centre of Phuket

Central location, large room, comfortable bed
5.7
The Crystal Inn in centrally located, with easy access to the restaurants, markets and other sites around Phuket. This hotel is in the town, and therefore not suitable for those wanting a beach stay. We used it as a base for a night before getting a ferry onwards to visit the islands. The room is large, clean and comfortable. The staff performance was poor, they were inattentive and rude when we asked for the wifi code. The hotel is fine for an overnight stay, but I wouldn't recommend it for longer.
Neil I. Couples United Kingdom, March 14, 2013
Comfortable hotel convient location

Central, large room, wifi
7
Sunniva M. Couples Norway, February 22, 2013
Nice room, good price

Centrally located, nice room, close to shopping
7
Nice and clean room, reasonably priced, close to shopping areas.
Teong H. Business travelers Malaysia, February 18, 2013
Nice location with clean room

Size of room is just suitable for couple, simple layout and simple breakfast
7.3
The room is only provided with one bottle of mineral water, no boiled water heather, but the room is clean and neat.
Cheryll Y. Families with older children Singapore, January 7, 2013
Hotel overall

Nice, clean and friendly
4.7
Shusak K. Families with older children Thailand, January 1, 2013
in city center

save, in town, good breakfast
8
in the city center,good price, the facility is at standard level, worth to money paid for
Paul D. Couples United Kingdom, December 22, 2012
Functional and clean

Convenient for Rassada pier
7.3
Clean with godd size rooms. Breakfast included. Good for a quick overnight stay and just 10 minutes from Rassada Pier if you are getting an early ferry.

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