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About Crystal Palace Hotel Pattaya


If what you're looking for is a conveniently located hotel in Pattaya, look no further than Crystal Palace Hotel Pattaya. The hotel is not too far from the city center: just 0.5 km away, and it normally takes about 120 minutes to reach the airport. This modern hotel is in the vicinity of popular city attractions such as Wat Pho Sumpun, Healthland Spa and Massage, Hat Naklua Beach.

Crystal Palace Hotel Pattaya also offers many facilities to enrich your stay in Pattaya. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide air conditioning, desk, mini bar, balcony/terrace, telephone to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the sauna, outdoor pool, massage, pool (kids), billiards. Enjoy unparalleled services and a truly prestigious address at the Crystal Palace Hotel Pattaya.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park

Fitness & recreation

  • sauna
  • massage
  • karaoke

Swimming & soaking

  • swimming pool
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • ATM/cash machine on site

Languages Spoken

  • English
  • Thai
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 84 USD
Breakfast Charge (when not included in room rate): 6 USD
Check-Out Until: 11:30 PM
Distance from City Center: 0.5 km
Distance to Airport: 120 km
Non-Smoking Rooms / Floors: YES
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 390
Reception Open Until: 08:00 AM
Room Voltage: 390
Time to Airport (Minutes): 120
Year Hotel Built: 1992
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
All reviews (283)

Business travelers (16)

Couples (126)

Solo travelers (45)

Families with young children (43)

Families with older children (24)

Groups (29)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.3 Eddie H.
United Kingdom
December 20, 2015
Good hotel
Room, pool, service
Enjoyable stay in excellent deluxe room, good hotel with good facilities if you can cope with coach loads of tourists from China.

5.7 Duong H.
October 04, 2015
Good enough to stay
Acceptale cost

United Kingdom
September 11, 2015
Full of Chinese people and are very noisy.
staff, clean rooms and that's it!
Full of Chinese people, noisy and most of them are rude and dirty. They love washing their dirty feet in the swimming pool when staff are not around. WON'T be staying there again!

9.3 Supaporn C.
August 10, 2015
Beautiful hotel
Good selection of breakfast , nice and clean room

9 Hardy B.
January 24, 2015
hardy becker
mat room service

6 Chatsorn P.
December 10, 2014
crystal palace
room very big location very good friendly staff

November 07, 2014
Overall very good.
clean,staff,food, very good

8 Pham N.
November 03, 2014
Friendly staff, value money
Staff, value, location
It's value money for those whose travel with a budget

10 Jaruphat P.
October 01, 2014
Value for money, Nice and quiet
Great stay, room big and clean.

7.3 Roger R.
October 03, 2014
A nice place to stay.
Room was a good size, clean and tidy. Pool area was OK. The food other than breakfast was good.
Our stay here was fine. I have 2 issues that made our stay a little disappointing. The first being the buffet breakfast as it was basically cold. Secondly, the lack of service around the pool.