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Recent customer comments

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Very good



based on 286 reviews
  • Cleanliness 7.4
  • Facilities 6.3
  • Location 7.2
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.5
  • Food/Dining 6.7

Roger R. from Australia
Couples
Stayed 3 nights in September 2014
A nice place to stay.
Room was a good size, clean and tidy. Pool area was OK. The food other than breakfast was good.
Our stay here was fine. I have 2 issues that made our stay a little disappointing. The first being the buffet breakfast as it was basically cold. Secondly, the lack of service around the pool.
Reviewed October 03, 2014

Jaruphat P. from Thailand
Families with older children
Stayed one night in September 2014
Comfort
Value for money, Nice and quiet
Great stay, room big and clean.
Reviewed October 01, 2014

RUNGARUN C. from Thailand
Couples
Stayed one night in August 2014
Convenience
7/11 , Car park , Swimming Pool
Reviewed August 26, 2014

jongwon H. from South Korea
Groups
Stayed 5 nights in July 2014
Crystal Palace Hotel Pattaya
good
Reviewed July 21, 2014

Johan M. from Sweden
Families with young children
Stayed one night in May 2014
Ok Hotel
Pool, Breakfast
Great
Reviewed June 26, 2014

Sasithorn S. from Thailand
Business travelers
Stayed 3 nights in February 2014
no comment
nothings
Reviewed May 22, 2014

WONG J. from Malaysia
Couples
Stayed 3 nights in May 2014
relax, comfort & convenient
good location, affordable & spacious room
i will stay here every time me and my partner travel to pattaya. during this visit i can see many have develop except for the food and bath tub in room. bath tub the stopper never work, can replace the stopper? as for the food, during my first day of breakfast. i saw 1 of the co chef refilling food, by using their bare hand without glove or using any spoon/fork. i can see there's a lot of un-educated guest from different country but still as a hotel/resort they still have to maintain their standard. hope to see more improvement in my next visit.
Reviewed May 13, 2014

Prakarang S. from Thailand
Couples
Stayed 2 nights in October 2013
Not too far from the city. Worth the money.
Easy to go the beach front. Not too expensive. Big clean room.
I was really satisfied with the size of the room. It was big with 2 big twin beds. The staff was cold but helpful in a way. Fast internet connection but no breakfast.
Reviewed May 12, 2014

Alan S. from New Zealand
Solo travelers
Stayed 11 nights in April 2014
Second time stayed here at the Crystal
Nice location,Food great, and close to local Restaurants
Like I said this was my second stay there and actually better again as this time I was in the newer rear block by the pool, lovely room and large Bed, the cleaners cleaned room everyday, new towels , sheets etc . Would come again as close to everywhere by the cheap local open cabs, as they will take you all the way down to Walking street for 10 baht. Nice local food close by, especially recommend Lans Restaurant where she cooks both Euro and Traditional spicy thai ,plus has good beer and spirits selections , and only 150 mtrs to the right as you leave the Crystal Palace , on the opposite side .
Reviewed May 07, 2014

PE N. from Myanmar
Couples
Stayed one night in March 2014
good sleep
bed food shopping
beach sunny shopping
Reviewed May 07, 2014