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na základě 1020 hodnocení
  • Stav hotelu/čistota 8,3
  • Vybavení 7,8
  • Poloha 8,9
  • Pokojový komfort/standard 8,5
  • Personál 8,6
  • Poměr cena/kvalita 8,7
  • Jídlo/stolování 7,5

8,3 Siew C.
Malaysia
07 ledna 2014
Pleasant, clean, and comfortable
1) Good access, easy to pop in & out from French Quater, 2) Helpful staff that introduced us to great Vietnamese Restaurant, 3) Hazzle free.
Got a free box of 50 x Trung Nguyen 3 -in 1 Vietnamese Coffee as New Yar gift. Small value, but great thought.

9,3 NUTTIKA M.
Thailand
05 ledna 2014
Valuable Price with comfortable room & location
Good Location & Friendly Staff & Clean Room
We spent the first night @ Hanoi this hotel but only 1 night. We chose it because the hotel is the center to go around Famous places & local shopping area by walk. Also the price is valuable to stay with cleaness & lovely staff esp the manager name is TUM, always take care of us.And We will come back if we plan to visit Hanoi again. Lovely room & Friendly staff & easy to go anywhere...

6 Nam B.
Vietnam
10 ledna 2014
Nice stay
Clean room, close to old quarter, nice people

9 Karl R.
New Zealand
13 ledna 2014
Very comfortable and relaxed
Clean, comfortable and friendly.
The rooms were comfortable and in a great location. We found the staff extremely helpful and very friendly - thanks especially to Ben and Bob. We will be back again.

7,7 EDA G.
Philippines
12 února 2014
crazzy experience
large rooms, big beds, clean
First of all, out of the 3 nights we reserved for, we only got to stay here for one night because they overbooked so they let us stay in 3 different hotels which was quite a hassle. Second, we requested for the airport pick up and they didn't inform the driver that we should be sent to another hotel. The driver took off and we had to get the cab ourselves and because of heavy traffic, the cab driver asked us to walk to the hotel with our suitcases which was still quite far and it was scary for no one spoke English. We would have appreciated it if one of the hotel staff accompanied us to make sure we get to the other hotel. And then, we thought everything was settled for our 2nd night however, there was a miscommunication and they apologised because of lack of understanding of English of their staff. They put us on a hotel closer than the first one. We appreciated the manager though for apologising and accommodating our request for free airport transfer. We just hope this will not happen to anyone else... Especially that we paid for a booking fee. anyway, if you do not experience this, good for you. We liked the hotel for having the Family Rooms that can accommodate 4 people in each room. The breakfast place is quite small and food choices were not that much. It was good enough though.

10 mohd Y.
Malaysia
06 ledna 2014
Superb hotel at reasonable rate.
What I like about this hotel is the staff's attitude and location. The manager (Ben) is very helpful to ensure that we enjoy our stay in Hanoi..Bob and Ruby)are helpful too.
It was a very pleasant stay. We stayed for three nights in a family room. We will stay at this hotel again for our next visit as the hotel is located about 5 minutes walking distance from the famous Hoan Kiem Lake. There are many cafes nearby. It is clean as well. The staff is very helpful. The manager (Ben) arranged a driver to pick us up despite not getting our confirmation about airport transfer as he did not want us stranded at the Noi Bai airport. The rest of the staff is also kind and helpful. We leave our bag at the hotel while we were on 3D/2N cruise at Halong Bay/Bai Tu Long Bay. The breakfast is okay(taking into consideration that it is a small hotel). They served cereal, fruits and salads, cakes, breads and croisants, and the famous Pho (which we cannot have it as we are Muslims).

9,7 Luke L.
Australia
07 ledna 2014
Good value, centrally located hotel
Clean room, great buffet breakfeast, close to old town and lake
Had a great stay at this hotel. Excellent choice for budget travellers- very near to lake and able to walk from sight

9 Zalina J.
Malaysia
30 prosince 2013
Comfortable, Convenience and Exciting
Easy Access to places of interest, Friendly and Informative staffs, Near to Good Restaurants (Halal food)

8,7 Arthur H.
Australia
31 ledna 2014
Nice hotel in old quarer
staff, room, breakfast
Stayed 2 days went to Halong Bay then back for 2 more days late December 2013. Had 2 Deluxe rooms and 1 family room. Good staff, rooms were large and comfortable, breakfast good with quite a fair selection, always option of soup or omelette. Very attentive breakfast staff. God location in old quarter. Overall good value

9,3 Ee B.
Malaysia
02 ledna 2014
Friendly and pleasant staff
Value for money, breakfast is good and clean room
The stay has been a pleasant one. Staffs are friendly and speak good English. They are also always there the help when we have questions (e.g. directions to certain places, places for good local food, etc). Breakfast served was great and value for money. Will definitely recommend this place to friends who will be visiting Hanoi.