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DoubleTree Resort by Hilton, Phuket-Surin Beach

106/27 Moo 3, Cherngtalay, Talang, Surin, Phuket, Thajsko 83110 (Zobrazit mapu)

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Oblast: Surin Počet pokojů: 250

Aktuální hodnocení zákazníků

Vybrat typ cestovatele

 

Velmi dobré

8,0

na základě 166 hodnocení

Poměr cena/kvalita
7,8
Poloha
8,3
Personál
8,2
Stav hotelu / čistota
8,0
Pokojový komfort/standard
8,1
Jídlo/stolování
7,5
Všechna hodnocení (166)
Seřazeno podle:
Trit O. Obchodní cestující Thailand, 9. srpna 2014
Friendly and Professional Services

1.Services 2. Room Facilities 3. restaurant n pub at the beach
8
impressed by the friendly and attentive services. love the "Catch" restaurant on the beach. food n music were excellent.
. Rodiny s malými dětmi 23. července 2014
good hotel, friendly staff & helpful

close to beach, pool & clean
9
Alan S. Jednotlivci United Kingdom, 23. července 2014
good location but needs refurbishing

location, surin beach, staff
8
the staff at the hotel was very nice and helpful, the hotel itself is a little old and could do with some refurbishing and wifi for all the rooms, also a stocked mini bar. The price of room service is also expensive.
Alan S. Jednotlivci United Kingdom, 22. července 2014
good locations needs updating

staff location and surin beach
7,7
i enjoyed my stay at the hotel althogh it needs upgrading and wifi for all the rooms
Amaravadee V. Jednotlivci Thailand, 18. července 2014
ned to be survey room befire customer check in

Service, Pool slider and service
5,7
The room had smell humid and some need to be fix before customer check in
Laiman W. Páry United Kingdom, 16. července 2014
Good. Nice staff

Nice service, enviornment good, big pool
7,3
Near surin beach and spa
Nipattra S. Páry Thailand, 6. července 2014
Great Swimming Pool/Cool staff

Lush, Friendly, Cozy
8,3
Love the DoubleTree! staff are very friendly and rooms are pretty! We stayed on the ground floor which has a sliding door out right to the pool, so it's like pool access rooms! Love the layout of the hotel. they have kids club, too. Food is a little bit too expensive and they could have upgrade to have free wifi in room, instead of only at lobby, to step it up with other hotels. Also, the lobby and restaurant outlet could use a little bit more fans, as it's a bit too hot! otherwise, Love it! and Would go back!!
Koh C. Rodiny s malými dětmi Singapore, 10. června 2014
Relaxing and less crowded

the staff had our deluxe room 2 double beds combined and my husband me and my two young children are able to sleep together
10
Greatly relaxed
Robert T. Skupiny United Kingdom, 18. května 2014
Short and fun!

Good customer service, lovely breakfast and affordable.
8
It was a lovely experience. When we first arrived and went to the room,we saw a cockroach and less than 5 mins later we received a call from the front desk. They apologised and upgrade us immediately. We were quite surprise because we didn't complain and we understand that it was rainy season so definitely you will find these pests.Very good customer service!
Matthew H. Páry United Kingdom, 18. května 2014
Lobby is a Hilton, after that not a Hilton

Bed, curtains, Lobby
5,7
Fantastic welcome! Staff very pleasant. Great lobby, fabulous looking restaurant (but no guests), but after leaving the front building and going to the rooms, that is the end of Hilton. Broken steps, overgrown garden, dirty floor in swimming pool, no service around poolside. Staff uniforms torn. Welcome was fabulous, but after 5 minutes in the room, the front desk phoned and asked 'does the room smell of thinner?" moved rooms. Very dissappointed with room (old, rusty lamps, paint falling off bathroom door) but the bed was fantastic and a great sleep! Lovely 300 thread sheets and best 'black out' room ever stayed in. perfect curtains closed 100% and kept all light out. Location fantastic, but dont pay for the pool terrace as not worth the 4,500 baht per night we paid for .... sadly a Hilton that needs alot of work on it !!

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