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Hanoi Elegance Diamond Hotel

32 Lo Su street, Old Quarter, Hoan Kiem District, Oblast Hoan Kiem- Jezero Hoan Kiem, Hanoj, Vietnam (Zobrazit mapu)

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Dříve : Hanoi Elegance 5 Hotel
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Oblast: Oblast Hoan Kiem- Jezero Hoan Kiem Počet pokojů: 34
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Aktuální hodnocení zákazníků

Vybrat typ cestovatele

 

Vynikající

9,2

na základě 1331 hodnocení

Poměr cena/kvalita
9,2
Poloha
9,3
Personál
9,3
Stav hotelu / čistota
9,4
Pokojový komfort/standard
9,5
Jídlo/stolování
8,8
Všechna hodnocení (1331)
Seřazeno podle:
Chang-I H. Obchodní cestující United States of America, 23. ledna 2015
Great hotel

service, cleanliness and location
10
It was again another excellent service
Chang-I H. Obchodní cestující United States of America, 23. ledna 2015
Great service

Service,room and location
10
Great service. Very helpful staff throughout the hotel.
Siew T. Jednotlivci Singapore, 11. ledna 2015
Lovely boutique hotel

Comfortable, clean and convenient
9,7
The hotel staff were helpful. The breakfast was excellent. The room was spacious, clean and comfortable.
Lance D. Páry Australia, 7. ledna 2015
This hotel is great

Room comfort, bed is great and buffet bfast is awesome
9,7
Brilliant
Neil P. Jednotlivci Australia, 5. ledna 2015
Hospitality in Hanoi

Location, helpfulness of staff, size of room
9,3
Enjoyed my staff and would stay there again
Cheryl T. Rodiny se staršími dětmi United States of America, 3. ledna 2015
Great value and location to visit Hanoi

Staff and location
9,7
Within 2 blocks walking to lake district which is prime area. Very safe and easy to walk over and then stroll around lake - great vibe. Boutique hotel with great staff. They worked with us to setup a City tour and also a day trip out to the Perfume Pagoda (must see). Recommend Ca Gao terrace restaurant to watch the crazy traffic and views of lake. If you go to the Temple of Literature (highly recommend), make sure you stop to eat lunch at Koto Restaurant across the street (training restaurant for disadvantaged youths - best service in town). Stayed at this hotel with two daughters and husband, nice large rooms, centrally located. Staff were very attentive and thoughtful (opened dining early to accommodate very early departure for airport). Only negatives are the wifi is pretty slow and the restaurant is small but that is typical of these boutique hotels.
Adrian B. Skupiny United Kingdom, 2. ledna 2015
Great stay

Location, friendly staff, nice restaurant on the top floor
10
Li W. Rodiny se staršími dětmi Singapore, 30. prosince 2014
Very good service for Hanoi Elegance Group.

1. Location 2. Staff and service. 3. Cozy ambience of the hotel
9,7
Can't praise enough of the staff and service rendered to my family. Their service from bell boys to their managers are excellent. We have booked Diamond but due to our own booking mistake, we were not catered the room we wanted. The Diamond Manager(Binh) was extremely helpful and gave us 2 connecting rooms at their newly opened La Siesta branch to cater to my family of 4. Staff at La Siesta were all very resourceful and accommodating. Very satisfied with their service which is better than any 5 star hotels. We strongly recommend the Hanoi Elegance hotels groups.
Sven L. Páry Germany, 25. prosince 2014
Excellent hotel in Hanoi

Great, friendly and knowledgeable staff! Good location. Rooms clean and cozy.
9,7
Great stay at Hanoi Elegance Diamond. Would definitely come back here again. Location at the border between old quarter and French quarter is very convenient. Especially the hotel staff is worth mentioning, they are among the friendliest and knowledgeable hotel staff we ever encountered.
Bernadette R. Rodiny se staršími dětmi Singapore, 24. prosince 2014
Excellent Service

Staff Service, cleanliness and location
8,3
We were very impressed with the exceptional service rendered during our recent stay, particularly from Michael and Long. They went out of their way to make us feel as comfortable as possible. We were pleased with the cleanliness of the room. We opted for the family room which was spacious enough for 3 adults. Location was great too....close to local eateries and the shopping areas!

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