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Regal Riverside Hotel

34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong (Zobrazit mapu)

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Oblast: Sha Tin Počet pokojů: 1138

Aktuální hodnocení zákazníků

Vybrat typ cestovatele

 

Dobré

7,4

na základě 6703 hodnocení

Poměr cena/kvalita
7,7
Poloha
7,0
Personál
7,5
Stav hotelu / čistota
7,8
Pokojový komfort/standard
7,5
Jídlo/stolování
6,8
Všechna hodnocení (6703)
Seřazeno podle:
Johnas C. Rodiny s malými dětmi Philippines, 18. listopadu 2014
Our family stay in Hotel

Dining, amenities, spacious room
8,7
We had a nice stay and able to try the dinner buffet and it was good. The only concern i notice that the housekeeping that they did not change all the consumable items like toothbrush that has been used since we stayed there more than 1 night. I don't know if it is the normal thing that hotel do. And also the used cup with coffee, they did not change too. The bathroom sink has some little chip, maybe that is old already.
Maria G. Obchodní cestující Philippines, 17. listopadu 2014
Service was good but not exceptionsl

Service staff were courteous and helpful
7,3
Elaine T. Rodiny s malými dětmi United Kingdom, 15. listopadu 2014
disappointed

location, price, easy access to public transport
6,3
I've stayed in the Regal hotel before and came back because of good expereince in the past. But was quite disappointed with the service of the staff this time and felt like the hotel was looking quite shabby in comparison to the other hotel in Shatin. It was also very noisy. My mum had told them she had lost her bag and it could possibly have been in the previous room she stayed in and was trying to locate it with asking staff and they were not helpful at all. They said they had not found it when they were cleaning the room. A few days later she noticed her eye cream was missing and decided to contact the staff 1 more time before she was preparing to check out the day after to see if they found it and her handbag. They were very rude to her and come up to the room and checked through all her luggage and yet they could not find it. A few hours later they called up and asked if she would like to report the incident, but she did not feel the need, a few minutes later they showed up with her hang bag and said it was in the previous room after all. No apology at all.
Arun V. Obchodní cestující India, 14. listopadu 2014
highly recomended

cleanliness, staff and reasonably priced
10
Very comfortable
Cynthia Q. Skupiny Philippines, 14. listopadu 2014
Regal riverside hotel

Comfortable stay
4,7
The hotel is very far from the city but there are busses that passes thru this hotel. It takes 40 min before you can reach the city.the staff are not so acccomodating.
Michael C. Obchodní cestující Australia, 14. listopadu 2014
Review

Quite, SPA
3
Too far away.
Sheng H. Skupiny Malaysia, 12. listopadu 2014
Very nice hotel but a bit far from town

clean comfort and nice view
8
Is a good hotel to stay for a short vacation but location a bit far from the town
Margaret B. Páry Singapore, 10. listopadu 2014
Away from crowd but still accessible to all

Room Space, hotel facilities, convenient transport
9,3
Relaxing stay, loved the food at many restaurants
Yii Y. Rodiny se staršími dětmi Malaysia, 9. listopadu 2014
comfortable hongkong hotel

clean, big room, friendly staff
8
the room is clean and big. we are travelling in 3. sufficient to fit in us. facility is consider well maintained. will return again.
Soh H. Rodiny se staršími dětmi Singapore, 9. listopadu 2014
Away from city but good for food lovers

Away from crowd, nearby local eateries, by the river
6,3
Room and location is very good. walking distance to MTR, about slightly more than 10 minutes away. You will love or hate this hotel, due to its staffs. But then again, don't expect service crew in Hong kong to be friendly in the first place. Room is big enough, clean, housekeeping is efficient, but sometime needs to request them for full sets of amenities. even thou i brought my own for use, does not means my family don't need them. Staffs do get lazy at times.

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