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Poslední komentáře zákazníků

Vybrat typ cestovatele
Všechna hodnocení (2581)

Obchodní cestující (283)

Páry (1219)

Jednotlivci (460)

Rodiny s malými dětmi (110)

Rodiny se staršími dětmi (196)

Skupiny (313)

Skvělé
8,5
na základě 2581 hodnocení
Stav hotelu/čistota
8,7
Poloha
8,2
Pokojový komfort/standard
8,7
Personál
8,7
Poměr cena/kvalita
8,7
Jídlo/stolování
7,8

6,3 Abdulmalik B.
Saudi Arabia
21 března 2013
It was nice & comfortable to stay in this hotel.
clean, friendly staff & quite.

9,7 Yuki T.
Japan
18 března 2013
awesome
clean, comfortable, nice breakfast

5,7 Lydia P.
United Kingdom
02 dubna 2013
Nice Hotel
Location, staff, and cleanliness

9 Alanna H.
United Kingdom
12 března 2013
Great staff, good location, lovely hotel
Staff, location

9,3 William B.
Canada
12 března 2013
Very friendly, attentive staff
Fantastic service, great location, good breakfast
We would definitely stay at this hotel again. We have been traveling for 2 1/2 months and have had great service throughout southeast Asia but this hotel has exceptional staff. They are all young and very eager to make your stay as good as they possibly can. The hotel itself is very good and well located in the old quarter but the hotel staff really make this hotel exceptional. Stay here for tourist activities in the old quarter. You will be treated very well.

9,3 Virginia G.
Philippines
11 března 2013
."Lovely hotel and service with a smile"
Its restaurant at the top floor
We booked for a de luxe room but was upgraded to a room with terrace. The room was very clean and spacious. The staff were extra nice and offered to arrange our trip to Ha Long Bay the next day. The restaurant at the top floor offered excellent food. We enjoyed our stay and would highly recommend this hotel to friends.

9,7 GAETANO F.
Italy
11 března 2013
Lovely hotel & service with smile & great location
room confort
lovely hotel great food and staff very friendly managment very good and realy take care of they guest e.g i have an issue with my arrival and when spoke with the manager he immidiately resolve my issue

9 bruce M.
Australia
10 března 2013
great hotel with fantastic staff
great location in old quarter, quiet, very helpful staff
Room was good with roof top views. Breakfast good. Their rooftop restaurant was lovely with reasonably priced meals

8 henry S.
Australia
17 března 2013
Excellent service and facilities
Friendly and knowledgeable staff, good restaurant, clean modern room
We had a deluxe city view room in the new wing. Large modern room, comfortable bed with good quality linen, bathroom well equipped, except no towel rails. Ate dinner twice at the rooftop restaurant. Food was very good as was service. Frront desk staff always very friendly and helpful with local knowledge and calling cabs to the door. A staff member would come out with us to the cab, and speak to the driver to make sure he understood where we wanted to go.Stored a bag for us when we went to Halong Bay overnight, and on our return, while waiting for a transfer to the train station to Sapa, we were offered towels and soap to have a shower. Fantastic service.

8,3 Maria P.
Singapore
15 března 2013
The staff made the stay very pleasant.
Staff, Restaurant Food, Bed
This Hotel is a good value for the money, good to visit Hanoi City and easy access to the excursions. Excursions offered by other agencies are cheaper. During the stay was my Mother's BDay and they prepare a surprise cake to celebrate.