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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Město Macau, Macao (Zobrazit mapu)

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Oblast: Město Macau Počet pokojů: 408
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Aktuální hodnocení zákazníků

Vybrat typ cestovatele

 

Skvělé

8,3

na základě 2314 hodnocení

Poměr cena/kvalita
8,0
Poloha
8,3
Personál
8,6
Stav hotelu/čistota
8,9
Pokojový komfort/standard
8,8
Jídlo/stolování
7,5
Všechna hodnocení (2314)
Seřazeno podle:
Ho H. Jednotlivci Hong Kong, 28. července 2015
Nice hotel

Clean, close to urban area and good service
6,3
Service were good and staff are polite, willing to help. Location was good and close to shopping area. Good smelling in hotel. Having casino for fun and good breakfast. Pool side area were great to stay. Room view can see china which just opposit of the sea.
Ang S. Páry Singapore, 25. července 2015
shampoo,condition bottle difficult to squeeze out.

the taxi station has the best service .Room service staff very courtesy.
6
Slipper should change every day. coffee/tea mug should be wash clean. all room information leafet should just place in a area, not at every location. No clear tourist attraction around the area or public transportation information. Overall stay, just above average.
Kwai F. Rodiny se staršími dětmi Malaysia, 23. července 2015
very nice hotel to stay in Macau

good location, good services, good envirorment, got free shuttle
9
i feel great to stay in this hotel. it is very convenient walking distance to restaurants, shop and sight seeing point. there are very convenient free shuttle provide by hotel to ferry terminal. at that ferry terminal, there are lots of free shuttle can connect to various casino and hotel.
Christiaan S. Páry Netherlands, 18. července 2015
Short stay weekend break

Attentive and curtious housekeeping, better then average amenities, room size
6,3
Pleasent stay for two nights, proper value for money (macau standards). Spend most of the time outside, so did not make much use of their facilities.
Shum F. Páry Hong Kong, 18. července 2015
guys! check out time is 11am

location
7
usually check out time is 12pm and it will usually let guests to stay for late check out say 1 or 2pm, but guys! this hotel you must check out at 11am sharp or they will knock on your door sharp at 11am. terrible
Xin Y. Páry Singapore, 16. července 2015
Really pleasant and love it!!

The bathroom, the view and service!
10
Upon check-in, we received an upgrade to the executive floor. Great service from staff, she answered all the questions I have regarding the area that are not related to the hotel. We requested for late check out too and was really glad that the hotel allowed us to. The bathroom is really big and nice, there is also a tv in there. Had a really relaxing hot bath while watching a movie. Overall a really nice experience. Would be flying to Bangkok next month and I'll definitely book my accommodation at Sofitel.
Carmen L. Páry Hong Kong, 16. července 2015
A hotel crowded by Chinese

Nice Staff Food price reasonable Good Location
6,7
Perhaps the hotel is launching a promotion, it is very crowded. Because there were many guests, the pool was just suitable for soaking instead of swimming. Actually, the pool was not big, the deepest level is just 1.2 m, plus lots of Chinese families staying/standing in the water, I don't feel the pool will be suitable for a swimmer. The cleanliness and comfortably of the hotel was also affected by too many guests whom did not pay too much consideration to others. However, the staff are nice and polite, I think they are the best asset of this hotel.
Steven T. Rodiny s malými dětmi New Zealand, 15. července 2015
Average for a 5 star

The check in lady tried to up sell the room 3 times, not a good look.
6
Average.
Catherine S. Rodiny s malými dětmi Macau, 14. července 2015
Good treatment of my vacation

location, cuisine, staff service
8,7
Adrian Y. Páry Australia, 12. července 2015
Great hotel

Awesome beds
8,3
Beds were soft and awesome, staff were very friendly. Pool was on the small side, but very clean. The only downside is no place for late night snacks. Was at the slots till about 11-12pm and wanted to go find some food. Took us about 20 minutes to find a non-overpriced restaurant that was still open.

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