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Above average 6.0
Based on 112 reviews

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About Cuu Long Phu Quoc Resort

Description

Renovated in 2013, the Cuu Long Phu Quoc Resort guarantees guests a pleasant stay whether in Phu Quoc Island for business or pleasure. The hotel is not too far from the city center: just 4 km away, and it normally takes about 15 minutes to reach the airport. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Phu Quoc International Airport, Phu Quoc Day Spa, Tranh Stream.

The facilities and services provided by Cuu Long Phu Quoc Resort ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

The hotel features 56 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The complete list of recreational facilities is available at the hotel, including private beach, outdoor pool, massage, pool (kids), garden. With an ideal location and facilities to match, Cuu Long Phu Quoc Resort hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park

Fitness & recreation

  • massage

Swimming & soaking

  • outdoor pool

Water sports

  • private beach

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • salon
  • shops

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 usd
Breakfast Charge (when not included in room rate): 7 usd
Check-In From: 06:00 am
Check-Out Until: 12:00 am
Distance from City Center: 4 km
Distance to Airport: 3.5 km
Internet Usage Fee: 0 usd
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 56
Parking Fee (per day): 0 usd
Reception Open Until: 12:00 pm
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2008
Year Hotel Last Renovated: 2013
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Agoda Verified Reviews

Filter by traveler type
Above average



  • Hotel Condition/Cleanliness 6.1
  • Location 6.5
  • Room Comfort/Standard 6.4
  • Service 6.1
  • Value for Money 5.8
  • Food/Dining 5.4

2.7 Nicolas V.
France
January 06, 2015
Cuu Long Phu Quoc Resort
We were looking for a 3 stars hotel to avoid spending too much money for our 6 nights in Phu Quoc island. Cuu Long Resort seemed to be that kind of non expensive hotel where you can spend your nights in a correct bedroom and your days on the beach. At the end, it reminded us the movie Shinning staring Jack Nicholson ! The staff don't speak English, they are sad, I can understand that easily in that ghosty hotel , everything looks dirty despite the maid who knocks on your door at 8.30 am. On the beach side, no mattress, no staff, no bar, and the deck chairs are broken !! That's why we decided to move to another hotel but more expensive because we booked at the last minute just before the New Year's Eve ! Thank you Cuu Long Resort

6 Fiona H.
Australia
December 30, 2014
Excellent staff. Awful hotel
Location. Great staff. Nice beach.
The hotel staff were friendly and very helpful. The beach location was nice. But apart from those 2 things, there's nothing else good to say about this hotel. The beds were very uncomfortable. The shower was bad. The pool was average. There were major construction works going on in the hotel so impossible to sleep in if you wanted to. There were no mattresses on the beach chairs. Rubbish strewn along the beach in front of hotel - plenty of staff around but no one cleans it up. It's a nice quiet spot outside the busyness of Duong Dong, but I wouldn't recommend it.

3 Hung L.
Vietnam
November 16, 2014
Too bad resort with poor facility and small room
nice beach. good location
Nighmare trip cause of bad resort sevice. Never ever be here again

4.3 Wayne R.
United States
January 09, 2014
There was no WiFi they said it was broken.
I can't think of 3 great things.
We stayed only one night. There was nothing to do. They food was Vietnamese only. The place didn't look like the internet photos it looked much older and run down.

3.7 Jeremie C.
France
January 03, 2014
Awful hotel !
Good location
Extremely disappointed by this hotel Rooms and hotel are dirty The beach is awful Staff does not speak English at all and knew nothing about the island ! Such a shame as Phu Quoc island is a great place to spend holidays To sum up this hotel is completely abandoned and would not recommend it AT ALL

7 Linh H.
Vietnam
November 26, 2013
quite, suitable for relaxation
lean room, nice beach and pool, good food

8 ANDREA R.
Italy
September 08, 2013
Nice stay, beautiful location
Location, friendly staff, beach.
I have to say that everything was really good. The location is amazing, with a nice beach, and a great green area. Breakfast was really good, so many different kinds of foods and all the staff has been kind and friendly. I spent there a great New Year's Day.

7.3 Monalissa M.
Vietnam
February 21, 2013
Great location for quiet and relaxation holiday
Great sunset view from the suite
the hotel was quite good. great sunset view. it's quiet in the evening, a bit distant from the night market, so it's good if you want a relaxation time. the only negative thing i noticed during my stay in the suite was that, the furniture were dusty so we weren't able to enjoy the couch very much. and the pool was under construction, well that's understandable i guess.

3.3 Thu D.
Canada
January 29, 2013
Old, dirty, with cigarette smell and bugs.
A place to sleep and the beach was really nice.
This hotel is not a good place to stay as it is old, dirty, and far from the night market (about 3 km). We started our trip off having to pay for a $15 taxi because our "free" airport transfer we were promised never showed up. And when I expressed my complaint upon arrival try told me they had nothing to do with arranging that and. When clearly the email conversations I had was with one of the hotel staff. Their English was poor so I decided to just drop that. They do however have scooter rentals and the beach part of the hotel is rather nice.

4.7 Michelle D.
Germany
January 27, 2013
Ok hotel, but not worth the price
nice beach
Me and my friend stayed there for our last days in Vietnam. For what you pay it is not worth it. Most of the staff does not understand English at all and do not making effort to do so, just staring to you with big eyes. There is only one girl, who understands a bit English and tries to guess what you are looking for and to help. We did not have any towels at our arrival and had to ask for them 3 times that day, until I finally went to the reception and fetched some. The room smells like it is very humid and we kept the windows open the whole day. There are no mosquito nets and we had quiete a few in our room, which was mainly from the open windows, I guess. When we wanted to use the teapot after a few days, we found old and moulding ginger from some other guest in it! The towels (white) always had big stains on them, as well as the linen on the bed. Obviously they wash everything with cold water only. This is also how they do the laundry and after finding that out- with some troubles to make them understand what I am asking for (is it washed with warm/ hot water?). The bach is one of the nicest I would say, as it is wider compared to the others. But again, ther is rubbish everywhere, when you just step 2m out of the hotel area.. The pool looks like never in use. Paint is falling from the walls inside the pool and there are no sunbeds or anything else around it. They do not look after it at all and there is as well a small river which stinks, as water is not flowing.. The breakfast is served in buffet style, what is nice. Most things are for the ones, who like asian breakfast like soup, rice, noodles etc. There is really nice, but strong vietnamese coffee, but no hot tea. No chees or anything else than jam, butter and omelett for your toast. No cereals, not a lot of fruit either. The hotel look pretty run down and we cannot understand, why they do not put any effort in maintaining it..

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