Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 404 reviews
  • Cleanliness 7.4
  • Facilities 6.0
  • Location 8.2
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for money 7.6
  • Food/Dining 6.0

June 29, 2014
Price was good
For business fine, front desk is attitude is so so.

Hitomi I.
January 09, 2014
This is the third time I stay in Cypress Garden Hotel, because the hotel is located near the Metro station, reasonable with the room facilities. Besides the staff is very friendly,

Rebecca Z.
United Kingdom
December 15, 2013
Comfortable convenient
Location size
The Cypress Garden Hotel is a good choice if you need to be in the Gubei area of Shanghai. Large, comfortable rooms at good value. For Jewish guests, it is a very good option if you need to be near the Gubei Jewish Center for Shabbat. Staff are also familiar with and prepared for Jewish customs / practice over Shabbat. The only down side is that as with many hotels in China, the lobby and corridors smell of cigarette smoke.

Liak T.
September 20, 2013
Good stay in Hongqiao area
Big room, Cable TV, Green surroundings
Overall a good stay. Areas that can be improved on: More attentive staff, better internet connection including wi-fi, better spread for breakfast.

Peter H.
August 22, 2013
Closeness to Subway, close to Airport and High Speed Train
Would not recommend for business stay if you require english language, staff do not or try to understand english, all chinese Television no english channels available. Although the location is great, the service is very average.

Jieyun C.
August 02, 2013
Clean room
Clean room, quiet hotel and central lacate
This hotel lacated in a central of Shanghai, it's very comfortable to travel with Metro because it's near the Metro. The hotel is very clean and quiet.This hotel just have a good service for foriener.

Amalina A.
June 17, 2013
Room,, Location

Amalina A.
June 10, 2013
Comfotable stay and affordable prices
Clean room, cheap rates and great location

June 06, 2013
great friendly staff and clean big room
good location with many shops like carrefour and restaurents nearby
overall stay was great because of the good service from the friendly staff. very approachable when asking them for directions to other locations. did not booked a room with breakfast but was given complimentary use to the business lounge for a simple breakfast of sandwich yogurt coffee tea and orange juice. the staff in the business lounge was very friendly and plenty of up to date magazines were available to read in the lounge. as we planned to be out of hotel most of the time during our stay, this hotel is great for the low price paid. definitely feels like a quality worth double the price.

Ban G.
June 02, 2013
Near to Hongqiao airport 15-20minutes drive.
Close to airport, Carrefour next hotel, small city garden.
Will stay again if taking morning domestic flight to avoid traffic jam.