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CYTS Greentree Eastern International Hotel Xintiandi

1 Fenyang Road, Xintiandi and Huaihai Rd, Shanghai, China

Recent customer reviews

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Very good

7.9

based on 643 reviews

464 reviews in English

Value for Money
7.9
Location
8.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.6
All reviews (643)
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Elizabeth W. Business travelers Singapore, November 24, 2014
a tired property

location
6.7
This is a pretty average hotel for the money, and one in extremely bad need of renovation. Check in staff were slow and not very polite. Carpet in rooms is stained and worn. I asked for a non-smoking floor only to find the guest in the room next to mine smoking with door open. The hallway was filled with smoke, which of course, found it's way into my room. It just stunk. Housekeeping was there and did nothing. I would never stay here again.
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Jered H. Solo travelers Netherlands, November 23, 2014
Pleasant stay in convenient location

Bed - shower - quietness
8
A very pleasant stay in conveniently located hotel. No frills, just what you need.
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Yining W. Solo travelers United States of America, November 18, 2014
Great!

location, clean and comfortable.
10
I enjoyed and had a great time there.
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Tan B. Families with young children Malaysia, November 16, 2014
No longer with Howard Johnson?

Location, Location, Location
6.3
1. Check in staff without any greeting, smile or a word of thanks. 2. Check out was long and it took 30 mins. Only has 2 staff to attend to check out and customer enquiry on a Sunday morning. 3. Disregard the service level, the location is excellent. 4. Served by 2 MRT lines. Surrounded by many premium shopping malls and within high end shopping streets.
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Darsan G. Business travelers Indonesia, November 15, 2014
good locstion hotel

very close to subway station, walk distance to shopping mall and many local food surrounding
6.7
This hotel is really good for business traveller since near to any accomodation for traveller like close to public transportation, easy to get local food and near shopping mall, unfortunately, the towel and other equipment are a bit dirty and ready to send for replacement. Example, the towel still using Howard Johnson mark, and look a bit dirty and clearly seen if those towel are wear out already and really not represent of 5 start hotel ammenities.
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Clair L. Couples United Kingdom, November 9, 2014
Great location for a weekend stay in Shanghai

location & access to subway
7.7
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Chung T. Couples United Kingdom, November 9, 2014
Weekend stay over Greentree Eastern International

Great location, comfortable and extremely good for value
8.3
The room was good in general, the location is safe and very central, highly recommend it
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Wei J. Business travelers Singapore, November 9, 2014
Nothing else other than sleep in the room.

Other than service staffs, i ready don't know.
7
Ok for room n services. 1. bad as i can't judge it is a 5 star hotel 2. bad for Agoda state many facilities including SPA but none in the hotel. 3. bad, aircon was power off. my roiom temperature reach 26 deg. C
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Eiji T. Business travelers Japan, November 4, 2014
OK, but certainly not excellent.

Good location, rate and clean.
5.7
The stay there was OK. Room was clean and tidy. Room rate was reasonable. However, the service of front desk was not so good. People were chatting at the front desk and no greetings on both check in and out. I did not feel welcomed. WiFi in the room has never worked. Rate is OK but I will not use this hotel again
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Ching-Ting H. Solo travelers Taiwan, October 19, 2014
Enjoyable stay

Location
8
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