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Very good 7.0
Based on 529 reviews

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About D'Season Hotel

Description

For travelers who want to take in the sights and sounds of Surabaya, D'Season Hotel is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Marina Plaza, International Hospital Surabaya, Royal Plaza Surabaya.

At D'Season Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, taxi service to ensure our guests the greatest comfort.

72 rooms spread over 5 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, D'Season Hotel hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • garden

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge
  • smoking allowed

On-site facilities

  • family room
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • fax machine
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 80000 IDR
Breakfast Charge (when not included in room rate): 30000 IDR
Check-In From: :00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 2. Km
Distance to Airport: 4. Km
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 72
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 6.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for Money 7.3
  • Food/Dining 6.6

6 novy W.
Indonesia
June 15, 2016
small room
small room

4.4 MOHD S.
Malaysia
May 11, 2016
not too clean
i was tell thru agoda to pick up at 11p.m at night,but it was disappointing when the staff not reply any message to tell us and we assume that they will pick up us,when we arrive no one come to pick up us at airport and when we arrive they tell that pick up service only to 6 p.m. Then,when we check in to the room,bathroom is not too clean,dust on table,spoon and glass..very disappointed

6 Josh L.
Singapore
May 07, 2016
Junior suite with no aircon, downgraded to 2 connecting deluxe room
I feel that i am shortchanged of my junior suite. It is not equivalent to 2 connecting deluxe rooms. The staff still feels that they've 'upgraded' us as the value of 2 deluxe room is higher than a junior suite. I was told that the suite level (level 4) has aircon issues but when i went up, one of the rooms was open and the air conditioning is fine. Hence, i believe the hotel is overbooked and we were shortchanged. I was there only for one night hence i did not pursue. Anyways, we're still shortchanged and the stay was bare minimum.

6 Irwan P.
Indonesia
April 03, 2016
Not bad...
It is better to improve the clealiness

6 novy W.
Indonesia
April 03, 2016
nice
very good room size and cleanliness,

6 novy W.
Indonesia
April 02, 2016
nice
good place, good service,

6 novy W.
Indonesia
April 02, 2016
nice
good place, good service,

8.3 Filino D.
Indonesia
March 18, 2016
Bussines Trip
near from my office, value for money and staff performance
Good enough

6.7 dannies D.
Indonesia
February 18, 2016
Value for the money
Room space, cleanliness, good staff
The room is clean and spacious, good support from hotel staff

8 SAWITRI M.
Indonesia
February 09, 2016
Great short stay
Great value for money, very clean and helpful staff
We arrived very late in the hotel (2.30am) due to our long trip by road. Surprisingly, hotel staff response when we arrived were very quick and helpful. Check in process just in seconds, and our request of extra bed was responded very quick.


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