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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Thailand 83110 (Se kort)

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Område: Mai Khao Antal værelser: 275
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Meget godt

7,6

fra 1999
anmeldelser

Værdi for pengene
7,7
Beliggenhed
6,8
Personalet
8,1
Hotellets stand/rengøring
7,8
Værelsets komfort/standard
7,9
Mad/spisning
7,2
Alle anmeldelser (1999)
Sorter efter:
Mikkel L. Familie med små børn Denmark, 28. marts 2015
Godt badeland, isoleret lokation, ikke 5*

Morgenmad, badeland, stranden
6,3
Hotellet er stort - og lidt besværig at komme rundt på. Det er under ombygning, renovation eller opbygning - i hvert er det lidt en byggeplads. Badelandet er super - til 2-3 dages morskab. Morgenmad er lækker, frokost og aften er pebret og ikke pengene værd. Der ligger flere gode "gaderestauranter" lige udenfor resortet. Det er et fint hotel - men ikke et femstjernet luksushotel.
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Jakob P. Familie med små børn Denmark, 10. januar 2014
Dårligt hotel,max 2 stjerner. Beskidt,MEGET LARM.

Tæt på lufthavnen
3,7
Pinligt at i har sådan et hotel i jeres database, som et 5 stjernet hotel, det skal max have 2 stjerner,vil være meget betænkelig ved at bruge jeres side en anden gang.
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Per F. Familie med små børn Denmark, 16. marts 2012
Godt hotel

Stort område med stor pool og lige til Splash Land
7,7
God ferielejlighed med plads og masser af skabe. Rengøringen kunne være bedre. Dejlig stor pool og børnepool. En god strand dog for voldsom til mindre børn. God og venlig service fra personale. Rigtig god morgenmad. Ligger langt fra shopping (ingenting)Spiste i den lokale by 200 m væk, godt og billigt. Tæt på lufthavnen, dog med minimal gene. Burde nok have en stjerne mere, men afstanden til by og lufthavn trækker nok ned.
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Melanie D. Familie med små børn New Zealand, 26. juli 2015
Fabulous family fun

food, room comfort and water park
10
The room configuration was fantastic for the four of us with separate sleeping areas. We would happily have stayed here longer as the kids loved splash jungle with its many rides. The food was fantastic also.
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Man F. Familie med små børn Hong Kong, 24. juli 2015
a poor first impression

water park, buggy services, dinner buffet free of charge for kids
3,7
We stayed 4days 3nights in the resort. The room was booked online with agoda . We forgot to select the number of occupants from the menu at the very first beginning. After the payment was made, we noticed the problem. So we called Agoda and stated clearly that we are a family of four with kids aged 7&12. The Agoda spokesman confirmed with us the booking was okay for a family like us. Agoda then gave us an email saying that the room was for four adults and two kids. When we arrived and checking in , the staff presented the first confirmation document to us and said that our room is for two occupants only. The guy further stressed that this was the only document they received from the agents , that is Agoda in our case. They would not know what deals the agents had made with us. After we prvoided the Agoda email which stayed clearly the room was booked for two adults and two kids. The staff responded by repeatedly saying it is the hotel's policy that occupants aged 12 are classified as adult! From this point onwards, the hotel gave us the feeling they were just asking for more money from their clients. We requested a supervisor to further explain the so called hotel policy. But the guy kept us waiting for another 10 mins and said the supervisor was busy. The staff then suggested he could let us stayed in the room we booked, but the space might not big enough. What's more, he also said that the hotel would only issue the Water Park tickets and breakfast vouchers for three of us. But if we upgraded the room by paying 3000 bahts, all of us could have the tickets and vouchers. As it already took us 30mins for the negotiations . We finally paid the money...... The hotel is only 15 mins from Phuket airport. Indeed, it is located in a rural area with no interesting spots around. The Water Park is good. The room is not as deluxe as our house. That's it!
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Marc M. Familie med små børn United Kingdom, 20. juli 2015
Great facilities let down by food and maintenance

Splash jungle , generous size rooms, staff
5,3
Have stayed several times in different rooms , the last a private villa , nothing works well , lovely size and great looking but then , broken coffee machine , blinds , sink, every door had broken handles (several doors) , it has the potential to be really good but attention to detail is missing . I would rate 3.5 stars , great for a visit to splashy jungle but the faults would upset be if I stated more tan 1 night
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Maxim S. Familie med små børn Russia, 19. juli 2015
) We visited this place only for WaterPark )

Bad Internet, good place for kind, far from anywhere
6,3
not too bad.
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Vincent F. Familie med små børn Hong Kong, 18. juli 2015
Poor Service

The big waterpark, nice pool villa, good gym
6,3
I came to this hotel in the past 4-5 years. Getting worse now. Long queue for waiting for breakfast, insufficient tables & foods. We stayed in a 3-bedroom pool villa. Poor maintience, water leakage, poor make up room service. No drinking water. Won't come anymore.
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Grace C. Par Singapore, 18. juli 2015
Unforgettable trip in Phuket

Near Airport, beautiful Beach, cosy room
7,7
Cosy room with various facilities, service staff were all excellent, especially June from Reception Desk as well as Chai who assist us during checked in. They are friendly and humble. Definitely will return again near future. Thank you to the Management for the Birthday Surprise, appreciate it very much, the cake taste good :)
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Warwick A. Familie med små børn Australia, 18. juli 2015
A pleasant stay

Customer service, spacious room, water park
9,3
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