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Very good 8.0
Based on 210 reviews

Recent customer comments

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Very good

based on 210 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.2

Wachira C.
January 20, 2016
Keep up the good work for hotel staffs.
Front staffs very helpful

naoaki D.
January 06, 2016
great room
room, location,food
big room with great view

jurie E.
South Africa
January 01, 2016
Location, View, small shops

Anita W.
December 03, 2015
Newer hotel & rooms. Great views. Quiet and reasonably accessible location.
Enjoyed the stay. Some very good restaurants in the complex surrounding hotel mainly for local workers. Must rely on Monorail or train to get around, however. 20-30 minutes to Tokyo station. Good access to Tokyo Disneyland however by train.

Jonghwan K.
South Korea
November 17, 2015
Having a nice view but not good location
Good views

Christopher M.
United States
November 07, 2015
Good staff
Staff. Clean. Staff

kwong S.
Hong Kong
November 06, 2015
Nice staff
Room is clean. Staff are so nice. Place is quite.
Location is ok. You need to take the shuttle bus to the hotel. Around ¥220 per times. It takes about 10mins. Staff are so helpful. There are many restaurants near the JR station.

William L.
October 05, 2015
Good experience
Cleanliness, polite staff, good service
Good! Have a nice experience~

Allison O.
United States
October 01, 2015
Quick overnight in Shinagawa
The dining, cleanliness and view were all amazing

Karen S.
United States
September 13, 2015
great place to stay!
Our stay was great. Our room had a beautiful view from the 27th floor and it is very conveniently located next door to the monorail/train station. The room was very nice, bathroom very nice, very clean, and the staff were friendly and speak pretty good English. We were quite impressed with the restaurants that were located just outside the lobby doors with a 7/11 as well. We would definitely stay here again! Only downfall, parking was a bit expensive.