Back to hotel info

Excellent 8.1
Based on 214 reviews

Recent customer comments

Filter by traveler type

based on 214 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 7.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.2
Sort by

Vorapong V. from Thailand
Stayed 3 nights in February 2016
Very Convenient
Reviewed February 07, 2016

ROSNAZUHA M. from Singapore
Families with young children
Stayed 4 nights in January 2016
Beautiful building
Grand lobby and nice restaurant. But awkward elevator to go to lobby, not so convenient wth strollers and wheelchair. No free mineral water in the room, the room a bit smelly from human odour.
Some of the staff are very helpful and friendly, very informative. The building and location are perfect, attach to monorail and rail station. A lot of places to eat and convenient store. Beautiful area, pretty lobby and grand restaurant. The guests there very nice and friendly. But the room a bit small for 3 adults, smelly too. The toilet not functioning properly sometime. The small pillows so smelly. No free mineral water in the room and no coffee or tea provided. Only plain green tea. Urghh.
Reviewed February 07, 2016

Wachira C. from Thailand
Families with older children
Stayed 6 nights in December 2015
Keep up the good work for hotel staffs.
Front staffs very helpful
Reviewed January 20, 2016

naoaki D. from Japan
Business travelers
Stayed one night in November 2015
great room
room, location,food
big room with great view
Reviewed January 06, 2016

jurie E. from South Africa
Families with older children
Stayed one night in December 2015
Location, View, small shops
Reviewed January 01, 2016

Anita W. from Canada
Stayed 2 nights in November 2015
Newer hotel & rooms. Great views. Quiet and reasonably accessible location.
Enjoyed the stay. Some very good restaurants in the complex surrounding hotel mainly for local workers. Must rely on Monorail or train to get around, however. 20-30 minutes to Tokyo station. Good access to Tokyo Disneyland however by train.
Reviewed December 03, 2015

Jonghwan K. from South Korea
Business travelers
Stayed one night in November 2015
Having a nice view but not good location
Good views
Reviewed November 17, 2015

Christopher M. from United States
Solo travelers
Stayed 2 nights in November 2015
Good staff
Staff. Clean. Staff
Reviewed November 07, 2015

kwong S. from Hong Kong
Solo travelers
Stayed one night in May 2015
Nice staff
Room is clean. Staff are so nice. Place is quite.
Location is ok. You need to take the shuttle bus to the hotel. Around ¥220 per times. It takes about 10mins. Staff are so helpful. There are many restaurants near the JR station.
Reviewed November 06, 2015

William L. from Malaysia
Stayed 4 nights in September 2015
Good experience
Cleanliness, polite staff, good service
Good! Have a nice experience~
Reviewed October 05, 2015