arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 207 reviews

Recent customer comments

Filter by traveler type
Very good

based on 207 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 8.0
  • Food/Dining 7.2

jurie E.
South Africa
January 01, 2016
Location, View, small shops

Anita W.
December 03, 2015
Newer hotel & rooms. Great views. Quiet and reasonably accessible location.
Enjoyed the stay. Some very good restaurants in the complex surrounding hotel mainly for local workers. Must rely on Monorail or train to get around, however. 20-30 minutes to Tokyo station. Good access to Tokyo Disneyland however by train.

Jonghwan K.
South Korea
November 17, 2015
Having a nice view but not good location
Good views

Christopher M.
United States
November 07, 2015
Good staff
Staff. Clean. Staff

kwong S.
Hong Kong
November 06, 2015
Nice staff
Room is clean. Staff are so nice. Place is quite.
Location is ok. You need to take the shuttle bus to the hotel. Around ¥220 per times. It takes about 10mins. Staff are so helpful. There are many restaurants near the JR station.

William L.
October 05, 2015
Good experience
Cleanliness, polite staff, good service
Good! Have a nice experience~

Allison O.
United States
October 01, 2015
Quick overnight in Shinagawa
The dining, cleanliness and view were all amazing

Karen S.
United States
September 13, 2015
great place to stay!
Our stay was great. Our room had a beautiful view from the 27th floor and it is very conveniently located next door to the monorail/train station. The room was very nice, bathroom very nice, very clean, and the staff were friendly and speak pretty good English. We were quite impressed with the restaurants that were located just outside the lobby doors with a 7/11 as well. We would definitely stay here again! Only downfall, parking was a bit expensive.

Dickman Y.
Hong Kong
August 24, 2015
The Location is good to Tokyo Big Sight
View of the Room, 15 min to Tokyo Big Sight, Restaurants in 1/F & 2/F
I drove from airport. The instruction to the hotel wasn't clear. View is good and room size is okay but seldom facilities. There are different style of restaurants in 1/F & 2/F but each style has one and no second choice. The selling price of the drug shop in the 1/F is higher than other area. 7-11 is closed at the middle of the night.

maya D.
August 04, 2015
Clean and neat
1. Cleanliness, 2. comfortable, 3. monorail
the aircond was not working properly during my stay. It wasn't as cold as it should be. But the cleanliness was very good. And it only took minutes to go to haneda by monorail.