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Very good 7.1
Based on 1288 reviews

Recent customer comments

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Very good



based on 1288 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.2
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 6.9
  • Food/Dining 6.7

SHEAW F.
Malaysia
January 06, 2016
Cultural relaxing beach hotel
Near beach. Room was big. Big bed.
Have a great holiday on new year holiday. Hotel was packed on breakfast time and check out queue. Hotel seems full as no pool towel was given out

LEH Y.
Malaysia
January 05, 2016
UNSATISFIED STAY
LODATION
Very disappointed as the room given was not my booking, reason given was "FULLY BOOKED" and i took me more 30 minutes to check in!! Replaced by another type of chalet single room which i dislike. It was an old wooden chalet which I think is not under maintenance, the floor is very rusty with sands and there are few holes which you can look through and this bring in a lot of ants! There were no toilet rolls and towels until few calls made for request.

lucy T.
Malaysia
January 04, 2016
Poor service
Staff service in the restaurant
- no air corn remote control in the room, informed staff at front office but nobody send over. - phone in the room not working, have to go down to the lobby to request things - restaurant staff can't find our room details during breakfast, need to wait outside the restaurant during their checking with front office - room given is not suitable for a family with kids as the room is far from lobby and swimming pool, which we need to climb up 3 level.

Lik L.
Malaysia
January 03, 2016
overrated the hotel
very bad stay in the hotel.. spend an hour for room check in....

Emily Y.
Malaysia
January 03, 2016
Disappointed front counter service.
Request for connecting rooms was granted.
Arrived at the resort just before 1.30pm but we had to queue at the check-in counter until 3pmbefore it was our turn. Such as waste of time.

CHEE W.
Malaysia
January 03, 2016
value for stay n relax
spacious room, clean n friendly service
Good experience

titek Y.
Malaysia
January 02, 2016
The hotel still keep and maintain the hotel as it
Enchanting. Pleasing and "calming."
Nice.

Pooi L.
Malaysia
January 02, 2016
Ok only
Room size

Ade S.
Malaysia
January 02, 2016
The room is run down and dirty. Smelly bathroom
Near to the beach
Check in took me longer time as the staff is not efficient enough.

Mohammad H.
Singapore
December 31, 2015
Very Poor Hotel and Lack of Care from Staff
Location.
The chalet rooms were well positioned but sadly the rooms were very poorly maintained, staff lacked training which was very obvious, management doesnt seem to care much for the improvement of the overall property or hotel experience. TV channels were blurry, doesnt provide much entertainment for kids.