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Very good



based on 1305 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.3
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 6.9
  • Food/Dining 6.7

Hamidah S. from Malaysia
Families with young children
Stayed one night in December 2015
enjoy the scenery...
memang mendamaikan...
Happy time
Reviewed December 26, 2015

Annette G. from Malaysia
Groups
Stayed one night in December 2015
Great for weekend escape
Location, food and view
Love the food. Room quite a distance from beach. Free from hustle bustle of the city. Suitable for relaxation. Would be nice if we can view the beach from our room.
Reviewed December 26, 2015

MARTHA W. from Malaysia
Families with young children
Stayed one night in December 2015
No
Room poor
Reviewed December 25, 2015

Nur R. from Malaysia
Families with young children
Stayed 2 nights in December 2015
Good
Environment
Reviewed December 24, 2015

su K. from Malaysia
Families with young children
Stayed one night in June 2015
Nice Stay
Clean, Big room, Comfortable
Reviewed December 24, 2015

Tiong C. from Malaysia
Families with older children
Stayed one night in December 2015
Holiday vacation
Nice location , beautiful beach
Relaxing
Reviewed December 23, 2015

Chue L. from Malaysia
Families with young children
Stayed 4 nights in December 2015
young family at damai - experience
Location, proximity to Sarawak cultural village, pool
1) The photo of the chalet on Agoda.com was different from the chalet that we were booked into. Please update your photos accordingly. 2) Although we had specified 2 Adults and 2 children per room, the breakfast that was included in the rate was apparently for 2 Adults only. We were informed of this upon arrival. 3) Only 2 towels were allocated to the chalet. Additional towels required a charge of RM10 per night. (Note in our booking, it is clear that there will be more than 2 adults in 1 chalet). 3) No hand towels or floor mats provided in the chalet. This were only given upon request. Why would guests have to request for standard issue items? 4) No metal spoons provided - only plastic stirrers! Only 2 coffee and 2 tea sachets provided. If you want more, you have to pay for them. 5) Toilet paper were not replenished on a daily basis. You have to request for an additional one. There should at least be a spare toilet roll in each room. 6) No bedroom slippers provided. If you want them, you are charged RM3 per pair. 7) Wifi was very poor. Most devices could not log in. And even if you log in, you cannot stream video like youtube at all. The hotel's response was - there were too many guests logging in. Shouldn't the hotel upgrade their wifi bandwidth? 8) The fact that one had to pay for standard hotel items like towels, bedroom slippers or request for standard issue items like hand towels and door mats really spoilt our experience at the hotel as these were the issues that we faced upon check-in. 9) Rooms were swept only - not mopped. And table surfaces were not wiped on a daily basis. 10) Water pressure was very low for the showers. Water flow was miserable and not hot anymore after 2 persons take a shower. 11) The beach was not really a beach - more like a mud flap.
Reviewed December 23, 2015

Jane T. from Malaysia
Families with young children
Stayed one night in December 2015
Good place for relaxing
Breakfast is quite good and the view is superb
My kid enjoy the kid swimming pool very much. Me n my hubby enjoy the view n the peaceful environment
Reviewed December 23, 2015

kristal C. from Malaysia
Groups
Stayed one night in December 2015
It used to be a very well maintained hotsl
Unsatissfied
Reviewed December 22, 2015

JEE F. from Malaysia
Families with older children
Stayed 2 nights in December 2015
good traveling but bad wether
location, food and condition of beach
enjoy the trip
Reviewed December 22, 2015