Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 1303 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.3
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 6.9
  • Food/Dining 6.7

Hiong M. from Malaysia
Families with young children
Stayed one night in May 2015
The go-to resort for Kuchingites
Price, seaside, retreat
This resort is our default family getaway. It offers what we expected as a seaside resort for the money we are paying. Recent visits prompted a drop in quality of breakfast, hope it's just incidental.
Reviewed May 15, 2015

Pamela T. from Barbados
Couples
Stayed one night in May 2015
Room is old but spacious
Spacious room, private beach and variety choices of breakfast
It was okay. The beach is ugly though.
Reviewed May 13, 2015

Thien V. from Malaysia
Families with young children
Stayed one night in May 2015
Nice, pretty environment.
Comfortable, nice, clean
Nice and a relaxing place for family or couple. enjoy the beach and natural.
Reviewed May 13, 2015

Alvin A. from Malaysia
Couples
Stayed one night in March 2015
Not bad for a place to relax
Beach, Facilities and near to seafood restaurant
having a relax stay to release tension from the city.
Reviewed May 10, 2015

Darren S. from United Kingdom
Couples
Stayed 7 nights in April 2015
Damai Beach Resort 2015
A quiet hotel with beach location, friendly staff and large bedrooms
Rooms were very dated and not very clean. The floor looked like it never got swept and was never moped. Other guest said they had complained about the floors but then watched the cleaner put the mop in the toilet as she didn't have a bucket so we decided to keep quiet. The pool area was kept clean although the water was full of buts off the surrounding trees. On our first weekend we was put off using the pool when there was two Chinese men both clearing their throats and spitting in the pool seen by bar staff who said nothing to them, a few days later my Husband went down with an ear infection...connection? Staff were very friendly but also very slow, don't know if we was out of season but very few staff about... Hotel band saved the day with their enthusiastic playing and varied song list, we stayed for one week, possibly too long but we left with some last memories...not all good but then not all bad
Reviewed May 09, 2015

WOO V. from Malaysia
Families with young children
Stayed one night in May 2015
Splendid and Excellent Trip
Great Service, best hospitality and helpful
Reviewed May 09, 2015

Ching W. from Malaysia
Families with young children
Stayed one night in May 2015
Not well-maintained and overrated hotel
location, friendly staff
The swimming pool is too small and packed. The room is old and not well maintained. We paid for the additional baby cot but its condition is very old and we were given a big pillow in the baby cot. Ended up we didn't use it.
Reviewed May 08, 2015

Mei L. from Malaysia
Groups
Stayed one night in May 2015
a day out at the beach
near the beach. Nice swimming on the hill top. Beautiful beach for swimming.
No serious issue. It was a nice stay; relax and peaceful place.
Reviewed May 08, 2015

GILDA J. from Malaysia
Families with young children
Stayed one night in April 2015
Frontliners have no Customer Service mindset
The pool and the view
1. Frontdesk officers did not have customer service mindset. They gave you no solution when you needed help. 2. Pillow was as hard as a rock. 3. Breakfast was really bad. Milk for cereal was diluted as if it was mix with water. Non of the local delicacies like nasi lemak and kueh tiaw goreng was a bomb despite being the easiest to cook. Management really have to look into this seriously else it gives bad impression to the foreigners and tourist from west malaysia.
Reviewed May 06, 2015

HUI T. from Malaysia
Families with young children
Stayed one night in May 2015
Damai Beach Resort
clean room , big room , nice beach
Reviewed May 06, 2015