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Very good 7.1
Based on 1246 reviews

Recent customer comments

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Very good



based on 1246 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.2
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 6.9
  • Food/Dining 6.7

4 Liszt M.
Malaysia
April 05, 2016
RENOVATION OR UPGRADED OR TOUCH-UP NEEDED!
Staying over the weekend from saturday to sunday, and its my 1st experience staying in Hillview room. The room really need touch-up or renovation, very2 old... Nothing much to say but its Really2 NEED to repair and upgrade the interior. Thank you.

8 Paul N.
Malaysia
April 04, 2016
We had fun
It's was a pleasant stay but not really satisfied with the breakfast menu; not much choice.

8 HOI H.
Hong Kong
April 04, 2016
Friendly & Helpful staff
We changed to chalet finally with giving some money to upgrade as our original room is poolside room which seem quite old & has some smell. We feel so happy to change to Chalet as the room is nice & with very good sea view. Staffs are initiative, helpful & friendly, they offer their help to my wheelchair friend everywhere at the resort, e.g. swimming pool, go up to stairs of chalet etc. But overall the facilities of the resort need to be renovated & maintained, e.g. the pathway to beach. If the facilities will be renovated in the future, we are sure to come back again. Location of the resort is great as only 5 minutes walk to Central Plaza (with lots of food stalls & restaurants, 7-eleven) & Cultural Valley. It's a good place to enjoy sunset.

6.4 Rachel D.
United States
April 04, 2016
The greatness stops with the location
This place had gorgeous views, and was in a nice location if you want to see the cultural village or climb Santubong. But it has the feeling of a really tired resort that needs a facelift. I can imagine it was a really nice place to stay a few years ago, but now everything is run down.

7.6 Azhar W.
Malaysia
April 03, 2016
value for money
overall i'm happy with the facilities provided. much better than i thought before.

6 SIAK L.
Malaysia
April 02, 2016
good
good

6 Pauline S.
Malaysia
March 31, 2016
Basic Hotel
However, babycot comes with a price, RM25 per day.

6 Cheryl Y.
Malaysia
March 31, 2016
Hotel near the beach
Located near the beach with traditional kind of concept hotel.

8.4 Lau L.
Malaysia
March 30, 2016
Value for money
Near to beach and pool. Kids enjoyed the pool. It is a good place for short weekend breakaway. It is be great if provide a space for guest to BBQ.

5.2 Syahrul N.
Malaysia
March 30, 2016
Damai Beach
We love the location with majestic view of Santubong mountain. We enjoyed hospitality of some of the hotel personnel - Mr. Augustine in particular. On the down side, it was a bad experience of 45-minutes check-in process due to lack of front desk personnel. Few times we had to wait for more than 20 minutes for shuttle. Room cleanliness was terrible - stained bathroom, dusty furniture, musty odour, very old mattress, old linen. The resort is in dire needs for refurbishment.