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Damai Beach Resort

Teluk Bandung Santubong, Damai / Santubong, Kuching, Malaysia 93756

Recent customer reviews

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Very good

7.0

based on 511 reviews

998 reviews in English

Value for Money
6.8
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.1
Food/Dining
6.6
Families with young children (511)
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Liew E. Families with young children Malaysia, May 1, 2016
Satisfy trip except for the check in part whereby
4.7
Agoda can email the Hotel Voucher 1 day before check in day, so that we remember to bring and show to hotel easier.
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Yong M. Families with young children Malaysia, April 24, 2016
Disappointed hotel deteriorating
3.3
Magnetic card need to try at least 20 times only green light appear, some down light not functioning, balcony though with chair cannot use at all as the split unit air con condenser just sit on the balcony blowing hot air. Staff efficiency need to improve during check in as I was queuing 20 min for serving one customer in front of me (look like some problems with his booking but should inform other customers stop on that queue), not well managed hotel
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Sing L. Families with young children Malaysia, April 17, 2016
Relaxing trip
5.3
Simple breakfast but good. Swimming pool marvellous. Chalet is huge, slightly old but clean. Will come again .
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Paul A. Families with young children Malaysia, April 3, 2016
We had fun
5.3
It's was a pleasant stay but not really satisfied with the breakfast menu; not much choice.
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Pauline S. Families with young children Malaysia, March 27, 2016
Basic Hotel
4
However, babycot comes with a price, RM25 per day.
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Syahrul N. Families with young children Malaysia, March 27, 2016
Damai Beach
4
We love the location with majestic view of Santubong mountain. We enjoyed hospitality of some of the hotel personnel - Mr. Augustine in particular. On the down side, it was a bad experience of 45-minutes check-in process due to lack of front desk personnel. Few times we had to wait for more than 20 minutes for shuttle. Room cleanliness was terrible - stained bathroom, dusty furniture, musty odour, very old mattress, old linen. The resort is in dire needs for refurbishment.
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Lau K. Families with young children Malaysia, March 26, 2016
Value for money
5.7
Near to beach and pool. Kids enjoyed the pool. It is a good place for short weekend breakaway. It is be great if provide a space for guest to BBQ.
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Siti K. Families with young children Malaysia, March 26, 2016
Room Type and View
5.3
The room that we used are very nice with a beautiful sea view. Definitely will come back again.
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Michelle Y. Families with young children Malaysia, March 20, 2016
overall is good
5
Friendly and helpful staff,clean environment, only the room at hilltop smells a bit musty
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Terry A. Families with young children Malaysia, March 19, 2016
need to refurbish the place

beach, nearby tourist attraction, cleanliness
7
Rooms, shower, everything needs maintenance. The restaurant is 'new' but food quality needs improvements.
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