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Damai Puri Resort & Spa

Teluk Penyuk Santubong, P.O.Box 3058, Damai / Santubong, Kuching, Malaysia 93762

Recent customer reviews

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Good

6.6

based on
1051 reviews

901 reviews in English

Value for Money
6.2
Location
7.7
Staff Performance
6.6
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.7
Food/Dining
5.7
All reviews (1051)
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Hannah R. Families with young children United Kingdom, March 29, 2015
Slipping standards

Location, beach and rainforest
4.3
In just four years the overall standard of the hotel has dropped, the rooms are tired and in desperate need of refurbishment and the main walkways have not been mopped for weeks. The poolside bar has been left empty and open to the elements and the loungers are falling to bits. The once impressive pool seemed cloudy and we soon realised why, all the locals were going in fully clothed, seriously unhygienic, I mentioned this to the pool guy as a big poster states proper swimming attire only but he just said they don't want to follow the rules! The kids pool with slides was no better, even worse as there was nowhere to sit and watch the kids play, what loungers where there have probably fallen apart. We didn't have breakfast as the rm300 didn't include, I'm sure it did last time but that was very average anyway so no great loss The only positive is the location, great beach for the kids and a few nice treks. This could be a great hotel but it is more like a two star as it is, very sad to see. Next time we will just visit for the day via the rainforest resort or stay in a tree house then return to the city.
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Jeffrey L. Couples Australia, March 26, 2015
Best location and great pool

Location, swimming pool, staff
9
The only criticism we have of this great hotel is the lack of wifi in the guest rooms. Otherwise, the staff were all polite and helpful, the pool was amazing and had wonderful views and the hotel was next to a food mall - just 2 minutes walk to it. In general, the rooms need a bit of updating but otherwise most comfortable.
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Malcolm S. Couples Malaysia, March 26, 2015
Resort need a major makeover

Location, beach, environment
5.3
This resort has been around for some time. A major makeover would be good. Swimming pool need to be cleaned. It was greenish when i was there. Facility in room is old and aging. Food offered for breakfast is limited and no buffet breakfast was served.
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Valerie C. Couples Malaysia, March 22, 2015
Very run down

Scenery, scenery & scenery
6
Was rather disappointed with the condition of the hotel. The beach was rather dirty with a lot of debris. The pond area in the hotel was not swept. Does not have the 4 star look. Need to improve the hotel condition.
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Lau K. Families with young children Malaysia, March 20, 2015
Relaxing trip

Great pools, beach and relaxing
7.3
A great breakaway for weekends. Clean and beautiful beach. Rooms are clean and comfortable.
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Pin P. Families with young children Malaysia, March 20, 2015
outdated,need refurbished

nothing special
6.7
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Nur A. Groups Singapore, March 17, 2015
nice view, fresh air, serenity

the beach, the view, the room
8
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Alif B. Families with young children Malaysia, March 15, 2015
Improvement in quality and cleaness

Beach beach and beach
5.3
So so
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Ching S. Couples Malaysia, February 27, 2015
Good

Tranquility
7.3
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Kho K. Couples Malaysia, February 25, 2015
not up to expectations

it can be better. good swimming pool but the rest not that good
5.3
Ok
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