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Good 6.5
Based on 1135 reviews

Agoda Verified Reviews

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based on 1135 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 4.8
  • Location 7.6
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 6.1
  • Food/Dining 5.7

May 17, 2014
clean, friendly staff and relaxing
very relaxing as beach resort

7 Peer M.
May 15, 2014
Nice beach hotel
Beach, Staffs, swimming pool
Excellent location if you like beach and away from all the noise from the city.

4.3 Siang Y.
May 14, 2014
nice beach view, quite and friendly cleaner
There are good and bad. The cleaner was very friendly and sent an extra bed straight away to the room once we arrived. The maintenance guy also came quickly to fix our tv after we called the reception. However we waited a while to check in although it wasn't busy at the counter the receptionist was a bit slow there were two receptionists but only one served customers.

6 Abdul M.
May 14, 2014
Its good but the receptions are very poor
beach, nature, cultural village
My stay is good, I like the beach, also its close to tourist attractions (Santubong/Cultural Village). But the reception is so poor, people are queueing for long period of time upon check in. Aside from that, before I come to this hotel, I have made calls to make sure my reservations are okay, but the staff put me on hold and talking and laughing with their colleagues (I hear it through the phone) until my line is dropped, this happens 4 times in a row and its disappointing!

7 Kien W.
May 14, 2014
fun and wet
children swimming pool with slide, good beach, beautiful forest at the side
fun and wet (rainy days)

7 Akmal F.
May 13, 2014
Pleasant for family with young children
Beach, children pool, water recreation
Location near the beach and having a big children pool is fantastic. Helpful staff as we'll. Need to improve on room cleanliness and facilities (e.g. Broken phones, blocked sink, parking for pregnant/disabled near lobby) Otherwise, been a fantastic location for family retreat.

5 yee M.
May 08, 2014
clean ,queit, enjoy

4.3 Phua K.
May 06, 2014
Not the best, but there's no other choice
Swimming pool, beach, spacious and airy
Room ok, pools are nice but a bit dirty. buffet served only during weekends and I can't believe how limited the food choice is. Receptionists are slower than snail. Key card has to be renewed everyday. No choice bcos this is the only one available. Damai Puri management, if u can read this, I really hope you can stay there yourself for a few nights to experience how the hotel. We came here bcos there's no other choices available.

5.3 Jo F.
May 05, 2014
dirty old hotel
good bell boy, good swimming pool
The bed sheets are dirty. The toilet is slightly blocked and dirty

4.3 Chai F.
May 02, 2014
Poor room condition!
Good staff and restaurant