Back to hotel info

Verified traveler reviews

Filter by traveler type
Good



based on 1172 reviews
  • Hotel Condition/Cleanliness 6.3
  • Facilities 5.1
  • Location 7.6
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 6.1
  • Food/Dining 5.7

mazriman M. from Malaysia
Families with young children
Stayed one night in May 2016
Poor service and facilities
Bedroom are dusty, no functioning television and telephone upon arrival, counter service are poor and slow respond, food service are bad & expensive! No pool at night time, all view are dark at night even from room balcony, And more importantly, breakfast services are the worst! Less variety choices of food, empty food & drink are not refill immediately, some even not cooked properly. Other than that.. view from the beach are excellent and friendly staff with a smile ☺
Reviewed May 03, 2016

AII Y. from Malaysia
Families with young children
Stayed one night in April 2016
Room cleanliness worst
The room is far away from the lobby since I called for requested the nearest connecting room, but when I checked in, it is the farest room I got. The room is very dirty, the floor lots of dirt & all the furniture inside the room looks old, didn't maintain as well. The aircon is leaking water, & felt very hot.
Reviewed May 02, 2016

Allen H. from Malaysia
Groups
Stayed one night in April 2016
Awful
Aircon leaking , no toothbrush , run out of pool towel although they giving us pool towel card , pillow and bed are wet that we need to sunbath it before sleep , weird smell in room , dirty floor ,cant see anything in the swimming pool (that dirty) , very limited choice of breakfast buffet
Reviewed May 02, 2016

Michael C. from Singapore
Solo travelers
Stayed 9 nights in April 2016
Good for quiet retreat
.
Reviewed May 02, 2016

Chui P. from Malaysia
Families with young children
Stayed one night in April 2016
Cleaning
Still got space to improve
Reviewed May 02, 2016

YIT B. from Malaysia
Groups
Stayed 2 nights in February 2016
Good location
Good location, friendly staff. Good place for relax.
Reviewed April 25, 2016

Jenny K. from Malaysia
Families with young children
Stayed one night in April 2016
Nice sea view and clean
Enjoyable stay
Reviewed April 19, 2016

Rose C. from Malaysia
Families with young children
Stayed one night in March 2016
A bit run down but still great for relaxing
Facilities are getting old but friendly staff, amazing views, relaxing environment and big swimming pool (needs cleaning too, water was greenish). Still love it but looking forward to improvements.
Reviewed April 18, 2016

Scor N. from Indonesia
Groups
Stayed one night in April 2016
Not worth the money
Had a one night stay here. Stayed here before 5 years ago, had a very good impression of this hotel. So, expected the same treatment, same standard this time. Yet, the standard dropped a lot. The staff isn't as friendly as before. The hotel room was so old, and dusty. Don't mention the toilet, it's horrible. There were no toothbrush given. This trip is just too disappointing! The parking was so far from the hotel too. Really wish that it can be renovated and cleaned more often before guest checks in. Thanks!
Reviewed April 11, 2016

Yew L. from Malaysia
Families with young children
Stayed one night in April 2016
Won't be back
Think twice if you're bringing kids...!!!
Reviewed April 05, 2016