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Damai Puri Resort & Spa

Teluk Penyuk Santubong, P.O.Box 3058, Damai / Santubong, Kuching, Malaysia 93762

Recent customer reviews

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Good

6.5

based on 1087 reviews

932 reviews in English

Value for Money
6.2
Location
7.7
Staff Performance
6.6
Hotel Condition/Cleanliness
6.4
Room Comfort/Standard
6.7
Food/Dining
5.7
All reviews (1087)
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Mazriman M. Families with young children Malaysia, May 2, 2016
Poor service and facilities
2.7
Bedroom are dusty, no functioning television and telephone upon arrival, counter service are poor and slow respond, food service are bad & expensive! No pool at night time, all view are dark at night even from room balcony, And more importantly, breakfast services are the worst! Less variety choices of food, empty food & drink are not refill immediately, some even not cooked properly. Other than that.. view from the beach are excellent and friendly staff with a smile ☺
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Ade A. Groups Malaysia, May 2, 2016
Damai Puri
4
Our room facing the beach, the staffs are friendly. Quiet surrounding and the best place to relax your mind!
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Junaidi B. Families with older children Malaysia, May 2, 2016
Beautiful Scenery
4.3
Nice facilities with amazing sceneries, But maintenance of facilities are poor. Staff are not committed to their services & not customer friendly . Need to improve & upgrade services to be attractive to customers
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Chui F. Families with young children Malaysia, May 1, 2016
Cleaning
2.7
Still got space to improve
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Michael C. Solo travelers Singapore, May 1, 2016
Good for quiet retreat
5.3
.
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Allen H. Groups Malaysia, May 1, 2016
Awful
3
Aircon leaking , no toothbrush , run out of pool towel although they giving us pool towel card , pillow and bed are wet that we need to sunbath it before sleep , weird smell in room , dirty floor ,cant see anything in the swimming pool (that dirty) , very limited choice of breakfast buffet
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Aii Y. Families with young children Malaysia, May 1, 2016
Room cleanliness worst
3
The room is far away from the lobby since I called for requested the nearest connecting room, but when I checked in, it is the farest room I got. The room is very dirty, the floor lots of dirt & all the furniture inside the room looks old, didn't maintain as well. The aircon is leaking water, & felt very hot.
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Jenny K. Families with young children Malaysia, April 17, 2016
Nice sea view and clean
4.7
Enjoyable stay
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Scor V. Groups Indonesia, April 10, 2016
Not worth the money
2.7
Had a one night stay here. Stayed here before 5 years ago, had a very good impression of this hotel. So, expected the same treatment, same standard this time. Yet, the standard dropped a lot. The staff isn't as friendly as before. The hotel room was so old, and dusty. Don't mention the toilet, it's horrible. There were no toothbrush given. This trip is just too disappointing! The parking was so far from the hotel too. Really wish that it can be renovated and cleaned more often before guest checks in. Thanks!
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Yew C. Families with young children Malaysia, April 4, 2016
More like 2 star
3.3
Abit old & rundowned :(
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