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Damas Suites & Residences Kuala Lumpur

Plaza Damas 3, No.63 Jalan Sri Hartamas 1, Taman Sri Hartamas, Sri Hartamas, Kuala Lumpur, Malaysia 50480 (Show on map)

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Area: Sri Hartamas Number of Rooms: 180
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
1477 reviews

Value for Money
7.3
Location
7.3
Staff Performance
7.1
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.3
All reviews (1477)
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Joanne N. Couples Malaysia, November 2, 2014
Unclean and facilities do not work

24 hour concierge, located near amenities and shops
5
PROS 1. 24 hour concierge - Staff are competent to handle enquiries 2. Located near some good restaurants/ cafes (Nepalese restaurant and Tray cafe in Plaza Damas) and amenities (7eleven) CONS 1. Wifi does not work! Concierge advised to connect device by standing at room door where signal was strongest. I was so desperate that I actually stood in the lobby for over 20 mins trying to connect my phone and laptop with no success. Gave up after trying again for 10 mins on second day. 2. Useless guards with confusing main entrance and parking. The service apartment is located within soho building. Once you turn past the main signage, there is no clear direction on where to park and where the main lobby is. Guards are very useless. None spoke English and even unable to communicate in Malay. One guard even erroneously insisted for me to park at the street level after I highlighted that I wanted to park at the service apartment's designated bays. You have to park within the allocated bays in order to get free parking. The bays are located via a separate entrance to the main lobby. The whole traffic flow and parking system keeps going in loops and parking bays are poorly lit. 3. Old rooms and false advertising on Agoda Floors were dirty with black mould in between tiles and brown/dark red stains. Air conditioning barely worked and emitted a stuffy smell. Room smelt heavily of smoke. Sofa had stains. Telephone did not work, had to call reception using my own mobile phone. Toilets were okay though. On a whole, the room did not look and feel as advertised. OVERALL Would not stay again or recommend. Stay away especially if business / foreign traveller. It is located in a KL suburb with very basic amenities, if it worked. Staff are so-so.
Pooi B. Business travelers Malaysia, November 2, 2014
value for money

pricing, location, cleanliness
8
location was right next to shopping mall so food was easily available. room was new, clean and fitted with small kitchenette. it was a quiet place to stay, in a high class neighborhood. facilities were well maintained.. my little complaint is that the shuttle service frequency should be added to more than just once a day, and to central KL, i.e. Bkt bintang, and KLCC. nevertheless, it is reasonably priced the staff were present 24 hours to provide their best assistance.
Pey Y. Couples Malaysia, October 30, 2014
Not bad

Room is big
7.7
Not bad
Mohammad S. Families with young children Singapore, October 26, 2014
Pleasant stay

Clean, big room & homely.
7.3
Good room with kitchen facilities, it will be great with mini dinning table in room.
Karyn C. Couples Malaysia, October 26, 2014
BEST!

EXCELLENT rooms - clean, bright, spacious - great value for money!
8.3
Muhammad T. Couples Malaysia, October 26, 2014
Cozy and tranquilty environment

The location, comfort and privacy
8.3
Amazing!
Raja L. Families with older children Malaysia, October 26, 2014
Cheap, Nice & Cosy Room

Cheap, Clea, Cosy
6.3
My stayed was pretty nice.. the room is clean.. yet the design is pretty cosy.. room can accommodate family with small children.
Anthony C. Couples Singapore, October 25, 2014
Spacious, comfortable and clean

Spacious, comfortable and clean
8.3
I have stayed some 10 times over the last 3 years. Most times, including this trip, the hotel has proven to be an excellent choice for those who need to be around the PJ, TTDI, Damansara, Bangsar and ont Kiara area. Car parking also very convenient as well as access to the shopping plaza next door.
Lai M. Couples Malaysia, October 25, 2014
Overall experience of stay

speedy check in and check out, friendly staff, good security services
5
1) the lighting at the lift corridor and inside the lift super dim 2) there are water leakage on top of the ceiling in the toilet 3) air cond compressor very noisy (day and night)
Chew J. Business travelers Malaysia, October 25, 2014
So so hotel

Location, cleanliness and friendliness
6.3
Confortable but inconvenient hotel blocks as we had to walk a fair bit from check in to our room

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Customer Reviews - Damas Suites & Residences Kuala Lumpur, Kuala Lumpur

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