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Recent customer comments

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Very good



based on 2280 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.5
  • Room Comfort/Standard 7.6
  • Service 7.1
  • Value for money 7.5
  • Food/Dining 6.3
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Amy S. from Malaysia
Couples
Stayed one night in August 2015
No parking
Nothing great
Reviewed July 22, 2016

Shy O. from Malaysia
Couples
Stayed 4 nights in July 2016
Feedback
The facilities and room are good, but the friendliness of staffs need to improve.
Reviewed July 22, 2016

Lee O. from Singapore
Solo travelers
Stayed 2 nights in July 2016
good service
all is good except for the soundproofi of the room is bad. can hear footsteps and door opening from other guests
Reviewed July 22, 2016

PETER C. from Malaysia
Business travelers
Stayed 2 nights in July 2016
RUDE AND ARROGANT FRONT DESK STAFF
I checked in but found the counter manager to be very arrogant. When I asked if my wriiten request for a queen sized bed was met..i was brushed off rudely and told no. Totally bad experience. Wont be back.
Reviewed July 20, 2016

Beng L. from Malaysia
Groups
Stayed 2 nights in July 2016
Bad attitude of staff
The reception staff was very rude and kept you waiting when checking in. Ask you to come back after 2pm to collect room key coz room was not ready. Came back after 2pm ie 2.15pm to collect room key but kept you waiting again and the reception was damn so rude. Please ask the management to have more friendly and more smiling faces on the reception counter. I never expected this unfriendly reception. Furthermore, the entrance to the lobby of the suites are different block of the reception. Security of the room - very disappointing coz the lock of the main entrance is just a normal lock like the housing main entrance lock. This kind of lock should not be used for hotel usage and there is no eye viewer and door guard at the door. At night very noisy with other guests coming back late night and you could hear all the echoes and noises and also the super bikes noises at the alley. Car park very secluded and not safe if you are alone to pick up your vehicle. Overall it's a very disappointing stay for me for my first time there.
Reviewed July 20, 2016

Azeleta Y. from Malaysia
Business travelers
Stayed 2 nights in July 2016
Location, security guards, free parking
Location, security guards, free parking
Reviewed July 18, 2016

alia R. from Malaysia
Couples
Stayed one night in July 2016
Rooms are okay but not cosy enough
Okay for the price you pay.
Reviewed July 18, 2016

KEOK O. from Malaysia
Families with young children
Stayed one night in July 2016
Good if it's not with water heater problem.
Problem worth water heater switch at room 3-33A was strongly installed. Force to take cold shower at night. Next morning only realized it was installed reverse. Switch Off got hot water; switch on no hot water!
Reviewed July 17, 2016

MAHEINTHRA P. from Malaysia
Couples
Stayed one night in July 2016
Weekend getaway
Weekend getaway
Reviewed July 17, 2016

ali A. from Saudi Arabia
Couples
Stayed 5 nights in July 2016
VERY NICE
good hotel
Reviewed July 16, 2016