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2015
Very good 7.8
Based on 2506 reviews

Recent customer comments

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Very good



based on 2506 reviews
  • Cleanliness 8.5
  • Facilities 7.6
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 6.8
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CHEU N. from Malaysia
Solo travelers
Stayed one night in August 2015
clean hotel
room clean, quiet area,nice room deco.
everything is good
Reviewed November 13, 2015

do K. from South Korea
Business travelers
Stayed 4 nights in November 2015
good stay
clean
Good
Reviewed November 13, 2015

albert Y. from Malaysia
Couples
Stayed one night in November 2015
Good
Clean nice good
Reviewed November 11, 2015

Jose P. from Philippines
Couples
Stayed 4 nights in November 2015
Good value for money
Cleanliness price value for money
Very satisfying It was very close to where i would often go to in the city (took a short cab ride each time)
Reviewed November 11, 2015

Manuel S. from Philippines
Solo travelers
Stayed 2 nights in November 2015
Better Days at Days
Very hospitable staff, i love the bed, very clean.👍
Amazing!!!👍
Reviewed November 11, 2015

tham W. from Singapore
Business travelers
Stayed one night in November 2015
Pleasant stay
Cleanliness and staff friendliness
Pleasant
Reviewed November 10, 2015

Syana W. from Indonesia
Families with young children
Stayed 2 nights in November 2015
a good hotel! My family love it.
Room was very clean, comfortable bed, clean bathroom
We love staying here. They have free shuttle bus to the nearest MRT (novena square). Easy to reach location. Beautiful park (zhongshan park), and they have a mall right besides the hotel. Easy to find food. Even the room is too small for us three. But overall we love it! And will come back for sure! Oh, they gift a cake complimentary for my son on his birthday. We appreciate that!
Reviewed November 10, 2015

Amy L. from Philippines
Solo travelers
Stayed one night in November 2015
value for money
clean, room fully equipped, nice and simple decor.
Reviewed November 09, 2015

Biswajit G. from Singapore
Business travelers
Stayed 4 nights in November 2015
Below Average Hotel For Price Category
Location.
Stay was disappointing for my colleagues and I. We reserved 4 rooms since we were attending a conference at the neighbouring hotel. Check-in was ok, but since we were early, the rooms were not ready yet. Told to come back later to collect the room keys. We did so, and there was an extremely long queue of more than 20 people waiting to check-in. I approached the Manager who had checked us in earlier and asked if the room keys were ready, and he very firmly and ungraciously told me to join the end of the queue, and that he wasn't able to help me. He promptly disappeared to attend to other more important guests. I stayed at the counter and one of the registration staff noticed me and asked if she could assist. I explained to her, and she reached out to get our keys cards and holders that were already prepared and just waiting to be handed over! She apologised and wished us a pleasant stay - and if nothing else, she at least redeemed the manager's stupidity and disappointing behaviour. Comfort-wise, the lobby was furnished with a combination of broad and awkward settees that could not comfortably seat more than 8 people, which left many of us standing or slouched uncomfortably while waiting for friends etc. The next day, when I asked the staff at the reception if there were any buses that went to Serangoon Road, I was told very simply and curtly "Don't know" and she pointed to her colleague who was the bell boy, and told me to ask him since he was the concierge. When I asked him, he was a lot more polite, but he also didn't know. Disappointing to see no effort in trying to assist guests or even recommend alternative areas to visit. My colleagues and I certainly won't be returning to this hotel!
Reviewed November 06, 2015

HOOI O. from Malaysia
Business travelers
Stayed 2 nights in November 2015
Value for Money
good location, value for money
Reviewed November 06, 2015