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Sehr Gut 8,0
basierend auf 763 Bewertungen

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Sehr Gut

aus 763 Kritiken
  • Hotel Zustand/Sauberkeit 8,0
  • Einrichtungen 8,0
  • Lage 8,6
  • Zimmerkomfort 8,1
  • Mitarbeiter 8,2
  • Preis-Leistung 8,1
  • Verpflegung 6,8

stuart S.
16 Januar 2013
Friendly staff and good location
Friendly staff, good location
Good location on edge of old district (so not cramped in but narrow streets and backpackers), but once you have your bearings it's easy to walk around. Nice foyer and hotel presents well. Room (superior) advertised as city view - but a bit dubious description. Room was compact and clean. But we were on the 3rd floor which is where the housekeepers decide is a good place to park linen trolley in the open, good if you need a spare towel, but means a) you have to navigate past it when you get out of lift or stairwell b) housekeepers congregate in the morning to discuss their daily tasks (so no sleeping in). Not a very good buffet breakfast selection.

Margaret B.
11 Januar 2013
Small but adequate
Reception very helpful
Concerned re food standards in the kitchen. Eg. Breakfast juice left out till next say

thien W.
10 Januar 2013
Very convient location walking distant to the lake
Friendly and helpfull staff.
Very pleasant stay with my family. All facilities are in good working condition. The breakfast in the morning was simple but still good.

Jennifer U.
10 Januar 2013
Nice place
Friendly and helpful staff
Staff was very friendly, but the room had mold in it

09 Januar 2013
Great 3 star hotel with 5 star quality
Really nice and clean boutique hotel in brilliant location of Old Quarter and the lake
I and my husband pick this hotel for our stay in Hanoi again and again. You get what you paid for , really . Our room was clean , nice decoration with modern amenities . Hot bathtub is really good for the very cold weather in Hanoi . Staffs are more than helpful and willing to help you with all request . Highly appreciate that

09 Januar 2013
Great location ,helpful staff , clean & neat hotel
The best hotel in Viet Nam , both for its price and quality of service
Its brilliant location of the hotel and the best quality of service make us decide to stay again and again at this hotel . A few step to Hoan Kiem lake and go around Old Quarter. Many local eating shops and restaurants in the street . We recommend this hotel to both travel and business one

Tania N.
08 Januar 2013
Lovely hotel
Gr8 location, gr8 value, gr8 hotel
This hotel is in a gr8 location. It's clean n has big rooms. It was the best of the tree that I stayed in at Hanoi.

30 Dezember 2012
I have booked 2 Royal Suite rooms, requested for double beds for both rooms. But to our dismay, upon arrival, we were given 1 with double bed, and another with a twin bed. I then requested for a change, as we only have 1 occupier for each room. I was then brought to another room, and was told that that was the only available room with double bed. But that room given to me was a Royal Deluxe room, not a Royal Suite room. But the hotel staff kept insisting that they are the same, and that I should take the room, as that was the only room left. I was further told that the other Royal Suite room was given to us only because the person who booked it did not turn up! So which also means... both rooms that were allocated to me are with twin beds, and not double beds as per what i have requested! I was really disappointed for I was paying much more for the room that was not meant to be. Secondly, I was disappointed with the dishonesty of the hotel staff. Obviously the room that I was given to me was not Royal Suite, but when asked, the staff kept insisting that it was! This really spoil my mood for holidays!

Michelle S.
22 Dezember 2012
Great rooms, great location
quiet corner near Hoan Kiem Lake
Loved the hotel - every floor and every room contained beautiful scenes of Hanoi on the walls

Michelle S.
22 Dezember 2012
Spacious room and great location
lovely big room
The hotel is in a great location near Hoan Kiem Lake and not as noisy as those situated in Ma May or the heart of Old Quarter. The room we had was lovely and could fit two couples easily. The en suite bath was great and we could not fault it